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Schlips1 (Offline)
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Default Validity Yoigo - 17-07-2013, 21:00

Hello,

my Yoigo SIM with actual tariff "La del Cero Tarjeta" was blocked by Yoigo.

In Roaming no outgoing calls or (payable) SMS nor incoming calls had been possible. After sending an e-mail to Yoigo I found the only solution, to get in contact with CC: Sending a SMS to 622. This worked, even in roaming.

I was told that my Sim got blocked after 9 months after my last recharge (despide having money on my account) and the asked me, if they should lift the blockade (it worked!).

I think, it is funny to get contact to the CC by SMS. Are there other companies, who have the same service?
   
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dohouch (Offline)
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Default 25-07-2013, 08:46

I think it was blocked after 6 months without top-up, adding new credit.
I have the same "La del Cero Tarjeta" . I do go to Spain often enough to top-up physically, have never set up a credit/debit card but would do if I could not get to Spain for 6 months.

Good to hear you got it unblocked.
   
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