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callfan (Offline)
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Default Top-up a T-Mobile UK Pay as you go SIM Card abroad - 02-02-2007, 18:14

Hi!

I've got a problem: yesterday I received a T-Mobile sim card, without any credit.
Now I'd like to topup it, but the customer care tells me that I have to go to UK and buy a voucher. If I don't topup my account in 6 months, they deactivate it.

What could I do, now?


Thanks guys!


callfan
   
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PhotoJim (Offline)
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Default 02-02-2007, 19:49

I had the same problem with O2. The eBay seller that sold me the SIM card was willing to buy me a top-up credit so I went about it that way. You can also buy top-up cards on eBay outright through auction listings.


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callfan (Offline)
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Default 02-02-2007, 21:01

Yes, I could buy top-up voucher on eBay, but I'm not sure it's a good thing.
I don't trust so much eBay sellers...
   
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Malkav (Offline)
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Default 03-02-2007, 01:07

Quote:
Originally Posted by callfan View Post
Hi!

I've got a problem: yesterday I received a T-Mobile sim card, without any credit.
Now I'd like to topup it, but the customer care tells me that I have to go to UK and buy a voucher. If I don't topup my account in 6 months, they deactivate it.

What could I do, now?


Thanks guys!


callfan

you could try calling up cust services to register a credit card and see if they accept that as payment?

failing that send them you address see if they will send you an etop up card, assuming you can use those in italy!


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PhotoJim (Offline)
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Default 03-02-2007, 02:42

Quote:
Originally Posted by callfan View Post
Yes, I could buy top-up voucher on eBay, but I'm not sure it's a good thing.
I don't trust so much eBay sellers...
That's what feedback ratings are for.

Find someone with a 100% positive rating (or at least high 99-point-something) with at least 50 positive feedback and the risk is near-zero. I've bought lots of stuff off eBay.

If you see someone with a 96.3% rating, they annoy a lot of customers, so avoid them.


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Bossman (Offline)
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Default 03-02-2007, 14:58

All my virgin UK topups were bought on ebay-UK without any problems. Usually at a discount too.


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callfan (Offline)
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Default 03-02-2007, 17:19

What kind of discounts??
   
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Bossman (Offline)
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Default 03-02-2007, 17:24

I meant a discount off the face value of the card. For example, I have never paid more than 17.50 pounds for a 20 pound topup voucher. This is the card that I use for my GPRS access while travelling (primarily because they charge the same 5 pounds/meg roaming or not), so I have had to buy quite a number of vouchers on ebay.

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What kind of discounts??


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andy (Offline)
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Default 03-02-2007, 18:40

Quote:
Originally Posted by Malkav View Post
you could try calling up cust services to register a credit card and see if they accept that as payment?

failing that send them you address see if they will send you an etop up card, assuming you can use those in italy!
The credit card method would depend on whether they will accept foreign ones, but I assume that was already tried on the website.

It looks like e-top up might work, and there is probably one sent with the SIM(but how many T-mobile logos will you see?)

"You can use your E-top up card in Spain, Ireland, Greece, Italy and Portugal. Just look out for the E-top up logo and the T-Mobile logo. "

http://www.t-mobile.co.uk/personal/p...ay-by-e-top-up

- but registering the e-top-up card to the phone might be tricky - it says dial 150, but did that work from abroad? If you need to call them again and if it is cheaper to a landline, +441707315000 and ask to be transferred to the call centre
   
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callfan (Offline)
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Default 03-02-2007, 18:55

No, the Etopup card is in the pack, with sim card. I've already got it. Or, i think it's the pink card with t-mobile logo. Or not?

If it's that, it's ok, but I've never seen "the E-top up logo and the T-Mobile logo" in an italian shop!

Last edited by callfan; 03-02-2007 at 23:27..
   
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