Um Not Working With Cingular Today?

kupe · 07-08-2006, 20:57

Hey gang-

Leaving for Europe tonight and tried to do a quick test of my UM phone before leaving the US. I usually just check my Balance, which is free. Anyhow, I'm getting the Please Wait message indefinitely and I never get the callback from UM. The phone is logged onto the Cingular network.

I figured I'd switch network to T-mobile, but when I choose to Scan for Available Networks, I get a Network Busy message, so it won't even let me try to switch from Cingular. I'm using a Motorola V188. Anyone else running into problems today? I'm in Atlanta BTW.

Dave

GadgetKen · 07-08-2006, 21:49

I just tried a United Mobile balance notification from Connecticut. Worked fine. Had to manually switch from T-Mobile to Cingular because in my area it will default to T-Mobile when both carriers are available. Probably just a system glitch in your area.

You may want to take along the landline number for United Mobile just in case the problem persists when you reach Europe:

If you require assistance of any kind, pleas contact our Customer Service.

Opening hours
Monday to Friday, 8.00 am to 6.00 pm (Central European Time)

Our service center is closed on official holidays.

Hotline
From your United Mobile phone dial: 094
From any other phone dial: +423 663 099 911

Online
Email: customer.service@united-mobile.com

	(#1)
kupe (Offline) Senior Member Prepaid Fan Posts: 103 Join Date: 19 Jun 2006 Country:	07-08-2006, 20:57 Hey gang- Leaving for Europe tonight and tried to do a quick test of my UM phone before leaving the US. I usually just check my Balance, which is free. Anyhow, I'm getting the Please Wait message indefinitely and I never get the callback from UM. The phone is logged onto the Cingular network. I figured I'd switch network to T-mobile, but when I choose to Scan for Available Networks, I get a Network Busy message, so it won't even let me try to switch from Cingular. I'm using a Motorola V188. Anyone else running into problems today? I'm in Atlanta BTW. Dave

	(#2)
GadgetKen (Offline) Senior Member Prepaid Expert Posts: 342 Join Date: 14 Dec 2004 Location: Connecticut, USA Country:	07-08-2006, 21:49 I just tried a United Mobile balance notification from Connecticut. Worked fine. Had to manually switch from T-Mobile to Cingular because in my area it will default to T-Mobile when both carriers are available. Probably just a system glitch in your area. You may want to take along the landline number for United Mobile just in case the problem persists when you reach Europe: If you require assistance of any kind, pleas contact our Customer Service. Opening hours Monday to Friday, 8.00 am to 6.00 pm (Central European Time) Our service center is closed on official holidays. Hotline From your United Mobile phone dial: 094 From any other phone dial: +423 663 099 911 Online Email: customer.service@united-mobile.com Phones/Wireless Devices: Doogee S90, Isatphone Pro, Amazon Kindle 3G, SkyRoam MiFi device, Karma MiFi device, AT&T Liberate MiFi device Sim Cards: T-Mobile (Mint), AT&T (Mifi device or Kindle), Koko Satphone: InMarSat Broadband US Wireless Data: AT&T postpaid, Sprint (Karma Mobility prepaid) Broadband International Data: SkyRoam VOIP: Skype