[SPLIT] Problems with Blackberry and Vodafone Italy

wisniak · **[SPLIT] Problems with Blackberry and Vodafone Italy -** 02-08-2010, 21:05

Hi Effendi,

Just returned from Italy.

I purchased a SIM from the 1st store I found, which was a Vodafone in Verona.

I told the sales lady that I needed the Mobile Internet per iPhone, as I understand it should have given me 500MB per week of data (Safari full browsing and emails, not WAP).

Very quickly I discovered that I was connected to a different package, as I continuously had to recharge my SIM (If I'm not mistaken, I recharged to a total of 45 or 55 Euros, not including the initial 10 Euro payment).

Due to the locations where I stayed, it was very difficult to find a Vodafone store to try and receive explanations regarding the nature of the problem.

So my question is, is there anything I should have done differently so as to be able to obtain the required data package?

Besides this, I had many disconnects from the network (I visited Verona, Venice, the Dolomites, Lake Garda, Lake Maggiore) and some places with no service at all.

Thanks.

	(#1)
wisniak (Offline) Member Advanced Member Posts: 92 Join Date: 12 May 2009 Country:	[SPLIT] Problems with Blackberry and Vodafone Italy - 02-08-2010, 21:05 Hi Effendi, Just returned from Italy. I purchased a SIM from the 1st store I found, which was a Vodafone in Verona. I told the sales lady that I needed the Mobile Internet per iPhone, as I understand it should have given me 500MB per week of data (Safari full browsing and emails, not WAP). Very quickly I discovered that I was connected to a different package, as I continuously had to recharge my SIM (If I'm not mistaken, I recharged to a total of 45 or 55 Euros, not including the initial 10 Euro payment). Due to the locations where I stayed, it was very difficult to find a Vodafone store to try and receive explanations regarding the nature of the problem. So my question is, is there anything I should have done differently so as to be able to obtain the required data package? Besides this, I had many disconnects from the network (I visited Verona, Venice, the Dolomites, Lake Garda, Lake Maggiore) and some places with no service at all. Thanks.