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kaydee (Offline)
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Default Aldi Talk Expiry? - 28-12-2007, 07:06

Sorry for the dumb question, but I'm trying to determine when my Aldi Talk credit will expire. I purchased the starter card and a 30 Euro top up card back in April 2007. It seems that it will expire after 12 months from activation. However, it would seem to make more sense to expire 12 months after the last usage (which was June 2007.)

I won't be back in Germany until May 2008, so I'm trying to figure out if it will still work (12 months after usage) or if it will not (12 months after activation.)

Any suggestions?

Thanks!
   
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Motel75 (Offline)
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Default 29-12-2007, 13:36

It will. There's no specific expiration date. A court ruling more or less put an end to the practice.


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kaydee (Offline)
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Default 29-12-2007, 16:36

Great, thanks very much for your help!

Credits often expire in 30-60 days here in Canada, so I'm glad to hear that these won't expire.

Kelly.
   
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razfaz (Offline)
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Default 30-12-2007, 16:32

Unfortunatly, Alditalk does deactivate cards nevertheless, one year (plus 2 months while outgoing calls are no longer possible) after the last rechange has taken place.

You will find out your expiry date by dialing 1155, then chose option 1. Most E-Plus cards still expire.
   
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snaimon (Offline)
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Default Does that work while roaming? - 30-12-2007, 17:50

Quote:
Originally Posted by razfaz View Post
Unfortunatly, Alditalk does deactivate cards nevertheless, one year (plus 2 months while outgoing calls are no longer possible) after the last rechange has taken place.

You will find out your expiry date by dialing 1155, then chose option 1. Most E-Plus cards still expire.
OP in Canada for some time. Does 1155 work while roaming? Is it FREE while roaming? Will customer care (presumably reachable by 0180 or other service # or via email) know?

Stan


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razfaz (Offline)
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Smile 31-12-2007, 11:44

E-Plus claims the number works from any country for free, where their prepaid cards roam, BUT unfortunatly only the recharge option works in those countries.

German info here: http://www.eplus.de/dienste/8/8_2_1/8_2_1.asp

Alditalk itself only states that the number can be reached in Germany for free.
It also informs about deactivation after one year plus 2 months.
They will send an SMS once the 12 months without recharge have passed. Then you have two more months to recharge. If you don't, you can reach the service hotline under 01149-177-1157 to claim a refund for you credit.

http://www.medionmobile.de/guthabenkarte.php

Anyway, I would call 01149-177-1157 right now from any phone and ask how long the card is active. It may be that you need to provide some identification to get that info.

Hope that helps
   
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chrget (Offline)
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Default 02-01-2008, 11:06

Quote:
Originally Posted by razfaz View Post
Unfortunatly, Alditalk does deactivate cards nevertheless, one year (plus 2 months while outgoing calls are no longer possible) after the last rechange has taken place.
AFAIK this is not correct. medionmobile follows the same rules as e-plus' traditional prepaid product, Free & Easy -- you get one year of prolonged validity with every € 15 top-up, up to a maximum of 2 years.

The SIM I have here that has been used for 3G data and thus recharged somewhat extensively up until a few months ago is stated as valid until September 6th, 2009 under 1155.

Regards,
Chris.
   
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razfaz (Offline)
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Default 02-01-2008, 14:13

Sorry chrget, but your info isn't correct.
Check the page, it makes it clear.

15€ gives you one year from the moment you recharge.
Only 30€ give you 2 years. So two 15€ vouchers used on the same only give you one extra year.

http://www.medionmobile.de/guthabenkarte.php
   
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