Review of Truphone - Page 7

tux · 14-09-2013, 20:30

Ok, I'll wait. Let's see what they do within the next days

They're probably importing the correct settings (balance, expiry date of additional numbers) user by user.

Stu · 15-09-2013, 13:14

Quote:

Originally Posted by davidtheprof

Truphone seems to have reduced their rates in Europe for non-EU residents, and the rates for USA residents, at least, are now the same: 32c/min outgoing, 9c incoming, and 55c/MB.
This is now much more competitive, though Piranha is still cheaper for outgoing, esp. from Europe to rest of world. If you don't mind call-back system.

Surprised that there was no publicity about this on Tru's site or Trutower. Maybe they didn't want to highlight their earlier price discrimination policy!

TruTower has a small piece on it.

http://www.trutower.com/2013/08/17/t...-new-low-rate/

davidtheprof · 15-09-2013, 16:45

yeah, I sent a note to Josh, who then used Truphone's phrase "reduced slightly" - a bit odd when the reduction for non-EU residents is substantial!

TruTower Josh · 15-09-2013, 22:27

Quote:

Originally Posted by davidtheprof

yeah, I sent a note to Josh, who then used Truphone's phrase "reduced slightly" - a bit odd when the reduction for non-EU residents is substantial!

Yeah, that's one of the necessary evils of being a news source: taking the official story over the unofficial one. Thanks for the note!

tux · 19-09-2013, 15:44

It seems that the whole situation is back to normality. My credit is now the same I had on the previous platform.

tux · 26-09-2013, 15:54

http://uk.truphone.com/news/Truphone...nd-and-Germany

Really a good news. Looking forward to seeing the local rates.

Marschel · 28-09-2013, 19:42

Quote:

7.8 Where your account is inactive (i.e .where you have not made or received calls or maintained a credit balance paid for by you on your account) for 30 days you will be charged an inactivity fee for each 30 day period the services remain inactive. The fee is to enable us to keep your chosen number open to you for your use and reflects our costs in doing so.

Too bad!

rfranzq · 28-09-2013, 22:17

Quote:

7.8 Where your account is inactive (i.e .where you have not made or received calls or maintained a credit balance paid for by you on your account) for 30 days you will be charged an inactivity fee for each 30 day period the services remain inactive. The fee is to enable us to keep your chosen number open to you for your use and reflects our costs in doing so.

Quote:

Originally Posted by Marschel

Too bad!

This has never happened in the over than 3 years I have had Truphone.
This has been in the terms a long time.

tux · 29-09-2013, 10:23

This was valid until december 2011, when they announced that they would have removed the 10€/month fee to keep the local rates.

tux · 09-03-2014, 19:35

http://www.truphone.com/dataoffer

Truphone are starting to offer multi-country affordable bundles, but unfortunately it's limited to UK businesses. I hope it's just the first step in the right direction

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	(#61)
tux (Offline) Senior Member Prepaid Expert Posts: 250 Join Date: 28 Jan 2011 Country:	14-09-2013, 20:30 Ok, I'll wait. Let's see what they do within the next days They're probably importing the correct settings (balance, expiry date of additional numbers) user by user.

	(#63)
davidtheprof (Offline) Senior Member Prepaid Fan Posts: 159 Join Date: 05 Jun 2011 Country:	15-09-2013, 16:45 yeah, I sent a note to Josh, who then used Truphone's phrase "reduced slightly" - a bit odd when the reduction for non-EU residents is substantial!

	(#65)
tux (Offline) Senior Member Prepaid Expert Posts: 250 Join Date: 28 Jan 2011 Country:	19-09-2013, 15:44 It seems that the whole situation is back to normality. My credit is now the same I had on the previous platform.

	(#66)
tux (Offline) Senior Member Prepaid Expert Posts: 250 Join Date: 28 Jan 2011 Country:	26-09-2013, 15:54 http://uk.truphone.com/news/Truphone...nd-and-Germany Really a good news. Looking forward to seeing the local rates.

	(#69)
tux (Offline) Senior Member Prepaid Expert Posts: 250 Join Date: 28 Jan 2011 Country:	29-09-2013, 10:23 This was valid until december 2011, when they announced that they would have removed the 10€/month fee to keep the local rates.

	(#70)
tux (Offline) Senior Member Prepaid Expert Posts: 250 Join Date: 28 Jan 2011 Country:	09-03-2014, 19:35 http://www.truphone.com/dataoffer Truphone are starting to offer multi-country affordable bundles, but unfortunately it's limited to UK businesses. I hope it's just the first step in the right direction