09.is query

smokeyone · **09.is query -** 16-11-2008, 10:13

Hello

Is anyone else have troubles with 09 at the moment. Tried to access my account several weeks back without success - ended up with a message that said no such account/e-mail exists. E-mailed customer services twice with no reply except for the auto reply. To be fair
their customer services replied in the past within a day or so...
While away making calls I received a text message saying to top up my card and that I was 23e in credit.....
I wonder if this is anything to do with the Iceland credit crunch.....

dg7feq · 16-11-2008, 10:46

I could log in a few minutes ago without trouble.
Did you use this page? -> https://myaccount.09.is/

Chris

DRNewcomb · 16-11-2008, 13:19

About a month ago I send a SMS. Account login worked fine then.

smokeyone · 16-11-2008, 15:51

Ah! At least I know it's not them but something I am doing wrong. Still receive error message about unable to find my account when I tried recover password as well normal login.. Also I now receive a new message about server not being authenicated - is my pc blocking something maybe....

dg7feq · 17-11-2008, 10:41

Quote:

Originally Posted by smokeyone

Ah! At least I know it's not them but something I am doing wrong. Still receive error message about unable to find my account when I tried recover password as well normal login.. Also I now receive a new message about server not being authenicated - is my pc blocking something maybe....

login is the phone number, password is the PUK

I just sent me a SMS over 09 and that also worked fine.

Chris

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	(#1)
smokeyone (Offline) Member Official Member Posts: 30 Join Date: 16 Jul 2006 Country:	09.is query - 16-11-2008, 10:13 Hello Is anyone else have troubles with 09 at the moment. Tried to access my account several weeks back without success - ended up with a message that said no such account/e-mail exists. E-mailed customer services twice with no reply except for the auto reply. To be fair their customer services replied in the past within a day or so... While away making calls I received a text message saying to top up my card and that I was 23e in credit..... I wonder if this is anything to do with the Iceland credit crunch.....

	(#2)
dg7feq (Offline) Senior Member Prepaid Guru Posts: 1,164 Join Date: 04 Feb 2006 Location: Germany Country:	16-11-2008, 10:46 I could log in a few minutes ago without trouble. Did you use this page? -> https://myaccount.09.is/ Chris Germany: o2 blue all-in L, simquadrat Thailand: truemove (phone+sms+wifi) International: xxSim+372, toggle +44/+49/+41/+31 Phones: Huawei Mate7, Huawei P9

	(#3)
DRNewcomb (Offline) Senior Member Prepaid Professionist Posts: 1,465 Join Date: 27 Feb 2004 Location: Mississippi, USA Country:	16-11-2008, 13:19 About a month ago I send a SMS. Account login worked fine then.

	(#4)
smokeyone (Offline) Member Official Member Posts: 30 Join Date: 16 Jul 2006 Country:	16-11-2008, 15:51 Ah! At least I know it's not them but something I am doing wrong. Still receive error message about unable to find my account when I tried recover password as well normal login.. Also I now receive a new message about server not being authenicated - is my pc blocking something maybe....