FIshText shutting down

kctopitz · **FIshText shutting down -** 06-08-2018, 18:18

This probably affects few people, but virtual SMS provider FishText is shutting down. The email notice I just received mentions nothing about refunding credit for users with a remaining balance. I'm wondering if they have any legal obligation to do so, or if they can just keep the money and shut down.

Anyone with any info on this, or if you know another forum where this is being discussed, please let me know.

kctopitz · 07-08-2018, 10:28

To answer my own question: support replied that instructions for refunds will be sent out next week.

DRNewcomb · 09-08-2018, 13:57

Quote:

Originally Posted by kctopitz

To answer my own question: support replied that instructions for refunds will be sent out next week.

I got no notice of this. I have a €5.025 credit balance with FishText.

andy · 10-08-2018, 00:07

I got no notice either.

I read about it on another forum, and have sent in a support query this evening.

edit: reply this morning saying refund info email next week (same as #2 above)

andy · 16-08-2018, 11:02

They've emailed some people, again not including me, to say refunds can be claimed after September 7th (end of service on 6th) by email.

I'll post a copy if anyone wants

edit: I've sent a new support query to CLX, to ask that refund info be sent to me and to all accounts.

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	(#1)
kctopitz (Offline) Member Advanced Member Posts: 94 Join Date: 05 Jan 2008 Country:	FIshText shutting down - 06-08-2018, 18:18 This probably affects few people, but virtual SMS provider FishText is shutting down. The email notice I just received mentions nothing about refunding credit for users with a remaining balance. I'm wondering if they have any legal obligation to do so, or if they can just keep the money and shut down. Anyone with any info on this, or if you know another forum where this is being discussed, please let me know.

	(#2)
kctopitz (Offline) Member Advanced Member Posts: 94 Join Date: 05 Jan 2008 Country:	07-08-2018, 10:28 To answer my own question: support replied that instructions for refunds will be sent out next week.

	(#4)
andy (Offline) Senior Member Prepaid Prophet Posts: 2,128 Join Date: 10 Dec 2004 Country:	10-08-2018, 00:07 I got no notice either. I read about it on another forum, and have sent in a support query this evening. edit: reply this morning saying refund info email next week (same as #2 above) Last edited by andy; 10-08-2018 at 10:42..

	(#5)
andy (Offline) Senior Member Prepaid Prophet Posts: 2,128 Join Date: 10 Dec 2004 Country:	16-08-2018, 11:02 They've emailed some people, again not including me, to say refunds can be claimed after September 7th (end of service on 6th) by email. I'll post a copy if anyone wants edit: I've sent a new support query to CLX, to ask that refund info be sent to me and to all accounts. Last edited by andy; 16-08-2018 at 11:28..