(#11)
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Senior Member
Prepaid Pioneer
Posts: 589
Join Date: 01 May 2006
Location: Greece
Country:
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18-10-2006, 07:07
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(#12)
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Senior Member
Prepaid Pioneer
Posts: 589
Join Date: 01 May 2006
Location: Greece
Country:
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19-10-2006, 16:41
CBW seems to be working now. The site login is not fixed yet though.
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(#13)
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Junior Member
Newbie
Posts: 3
Join Date: 27 Aug 2006
Country:
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19-10-2006, 21:40
CBW is still not working for me, now in France. I hope it gets fixed soon. UM gets pretty expensive, especially for short calls.
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(#14)
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Senior Member
Prepaid Fan
Posts: 127
Join Date: 01 Jun 2005
Location: Marina del Rey, CA
Country:
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21-10-2006, 09:30
Still not working for me. I am in Germany but get a busy signal when calling the trigger number (213 area code)
Has anybody gotten a recent update from CBW? They have not responded to my emails. Can anybody recommend a call back with decent rates to either DE or FL mobile (Decent = better than UM)? |
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(#15)
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Senior Member
Prepaid Pioneer
Posts: 589
Join Date: 01 May 2006
Location: Greece
Country:
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21-10-2006, 12:21
Mine is working but with a different area code trigger number than yours.
probably the problem is with certain area numbers at this stage. For the time being you can have a look at thiscallback They have 0,33 euros/min to call usa from +423 mobiles But: 1) You are charged for the portion of the call to +423 even if the other one does not respond which does not make it a good option.... Charging is per second at this stage 2) You are charged per minute once you are connected... For German mobiles check thiscallback Same company but cheaper rates (0,19/min to US!) |
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(#16)
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Senior Member
Prepaid Fan
Posts: 103
Join Date: 19 Jun 2006
Country:
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26-10-2006, 04:37
Just got home from 3 days in Venice, IT for work. As others reported, I got my CBW callback, but in almost every case, I then get a message "Your call did not go through" when I dial the destination number. I then tried *0 to reach the CBW operator from the CBW voice prompt, and got the message "The service you requested is not available". And this was midday PDT midweek! Ouch.
Dave |
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(#17)
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Junior Member
Newbie
Posts: 4
Join Date: 28 Oct 2006
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28-10-2006, 20:58
Add me to the list of dissatisfied customers. I am in the UK and cannot get a ringback without calling 3,4,5 times. When I do get the callback and the voice prompts, the numbers I key in are ignored. Completely unusable.
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(#18)
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Senior Member
Prepaid Specialist
Posts: 869
Join Date: 15 Oct 2004
Country:
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28-10-2006, 21:22
I'm quite sure there are some problems right now and I do hope they can get them straightened out because on all my trips from the USA to Europe this past summer, it worked perfectly however I must admit I am a bit disturbed that it has taken so long to get it all sorted out.
Question for those who are using both, is enlinea similarly affected? |
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(#19)
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Senior Member
Prepaid Professionist
Posts: 1,257
Join Date: 22 Apr 2005
Location: Chicago
Country:
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28-10-2006, 21:48
Yes. Enlinea is exactly the same thing. I just tried. The system keeps prompting to enter the number and hit #...number entered is not recognized. Also, one can't check account activity online. It's obvious that Enlinea and CBW share the same system.
Quote:
Sim cards: AT&T (Contract), 3 UK, Piranha Mobile |
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(#20)
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Senior Member
Prepaid Fan
Posts: 127
Join Date: 01 Jun 2005
Location: Marina del Rey, CA
Country:
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28-10-2006, 21:59
For the past nearly three weeks I have gotten a busy signal when calling my trigger number and an error when I try and trigger from the web.
Sometime in the past week the toll free number started working, but I cannot logon to the website to update the number so it will be of limitted usefulness. My only response from CBW customer service was a note from Barry saying he forwarded my complaint to tech support. That was well over a week ago. I have been a loyal CBW customer for a long time now and have recommended it to many people, but this is too much. Luckily I've had good wi-fi access most of this trip and could use my voip provider to make calls, but since I am away from my computer most of the day I am not able to return calls in ant timely fashion, This has to be a serious financial meltdown -- anything technical (i.e. crashed server) could be fixed in much less than nearly 3 weeks. Count me now as a former and very disgruntled CBW customer |
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