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siskiou (Offline)
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Default Going to Germany again - which sim? - 01-07-2014, 21:27

Is the Lidl Fonic still my best choice for some phone use, but mainly data?

My old Lidl Sim is still active, with a few Euros left on it, but I've lost the Pin and Puk, and also need a Micro Sim now.

Should I just start over with a new sim, or is there a way to recover the pin?
Didn't see anything about it on my account online.

I have an address in Germany, but no bank account, so I need an option that doesn't require one.
   
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123456 (Offline)
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Default 02-07-2014, 06:56

Contact Customer Service via the contact form in "MEIN FONIC" to ask for your PUK code. Clipping (resizing) a normal sim to a micro sim is easy. Or you can order a new Micro SIM straight from your online account which will cost you 10 Euro.
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Was kann ich nach mehrmaliger Eingabe einer falschen PUK tun?
Bitte wenden Sie sich an die FONIC Kundenbetreuung, um Ihre PUK zu erfragen. Nach zehnmaliger Eingabe einer falschen PUK wird die SIM-Karte komplett gesperrt. In diesem Fall bestellen Sie bitte bei der FONIC Kundenbetreuung bzw. im Bereich „MEIN FONIC” auf dieser Website eine Ersatz-SIM-Karte.

Was kann ich nach mehrmaliger Eingabe einer falschen PIN tun?
Wenn Sie drei Mal die falsche PIN eingegeben haben, wird die SIM-Karte gesperrt. Die Entsperrung ist über die Eingabe der PUK möglich. Diese finden Sie auf dem SIM-Kartenträger aufgedruckt. Nach der Entsperrung können Sie eine neue PIN festlegen.
   
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siskiou (Offline)
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Default 02-07-2014, 20:08

Thanks!
I've written to FONIC and hope to hear back, before I leave.
   
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