Got My Yackie Card - And It's Working Fine

[dg7feq]

Originally Posted by Bossman

I consider this a major issue. i.e. The basic functionality is not working. It's very unlikely that you will hear anything back from the helpline or technical folks. If it's so, you may want to contact Cizake to see if he can escalate it.

I emailed Cizake and got a reply within 5 minutes with a copy of the tech ticket that is open and in the pipeline. So it seems the support works smooth. Thats a good sign B)

He said that there were still problems with the DID allocation. Thats why i also got a slightly different phone number than the one i actually ordered.

They are testing right now, just got a email from the tech support to switch on my phone for test calls.

also found out that the voice mail works as i got 2 unanwered calls from the tech supp alrady while the phone was switched off


EDIT/UPDATE: got several calls from yackie tech supp already. Now its already 2 way communication and voice quality also improved. They'll call again when they close the ticket.

Chris

[achu]

I also received my SIM yesterday. I only played around with it a bit last night. I used it in two older tri-band phones. One is SonyEricsson T68 and another is Samsung s200. I am located in California and we have 2 choices for GSM network (the older T-Mobile/pre-meger Cingular and the newer AT&T/post-merger Cingular). Both networks are GSM 1900. I could register and activate with both networks without any problems.

Both phones have no problem receiving incoming calls. I found that the delay between calling my Ohio DID (using a regular landline) and my cellphone actually ringing is really negligible. Most of the time the cellphone rang before the first "connecting to the mobile phone" message is completed. As other people have noted, people calling the DID will get charged the first minute even if we don't pickup the phone. I double checked that with a regular prepaid calling card. The caller (me) got charged 1 minute even when I hang up before reaching the voice mail.

I had a bit more trouble making phone calls. Neither of my older phones wanted to dial out using the "non-menu" method. AT&T's network would just give me a fast beep if I try to dial the number directly. T-Mobile network would give me an error message, saying something to the effect of "error message 10, SDG 05". I also had a hard time initially trying to find the "menu" method of calling out. For whatever reason, my Samsung does not list the "Call To" menu option by default. It took me a while until I figured out that I had to choose "Menu On/Off" to "On" before that option would show up. My SonyEricsson does not have this problem. After I figured that out, making phone calls is quick and easy. The call back usually happens within 2-3 seconds.

I really didn't have the chance to check out the voicemail system. I didn't have a good chance to check the voice quality either (didn't really want to talk to myself :P ).

The original purpose of the Yackie card was for my wife to use on her business trip at Singapore. Unfortunately the SIM arrived about a week late. She ended up buying a local SIM. I think I'll write a quick review of that on the appropriate forum.

[DRNewcomb]

Originally Posted by achu

The original purpose of the Yackie card was for my wife to use on her business trip at Singapore. Unfortunately the SIM arrived about a week late. She ended up buying a local SIM. I think I'll write a quick review of that on the appropriate forum.

I'll be looking forward to reading it.

[snidely]

UPDATE ON MY YACKIE SERVICE

I had my Yackie SIM about 3 weeks before others here got theirs last week. My review is earlier in this thread or in another Yackie thread here.

I can now see the reason they delayed shipment to others. They just sent me the same "new and improved" SIM others recvd. a few days ago. Mine was logged into the UPS system in Israel (Il) on Thurs. 7/20, exported fm. Il on 7/21, logged into Ky in the U.S. 7/23 - and delivered to me on Monday morning (7/24)! Amazing!

Calls now go thru in a few seconds. No more 15 seconds of dead air. A caller immediately hears both a voice saying "we are connecting your call" and a "virtual ringing". The Yackie phone itself starts ringing within about 5 seconds or so. Voice quality seems excellent on the couple of test calls i had made to the Yackie phone.

Outgoing, as before, is quick and painless.

I should mention that all test calls were to/from U.S.

...mike

NOW, the only thing left for Yackie to do is get the web site up and running.

[Bossman]

For those of you that have tested this sim, can you let me know your observations regarding these 3 questions?

1. Did the caller's ID show up on incoming calls? It never does for me.
2. Do you get a Voicemail notification/SMS when you have a VM waiting? Obviously we should, but it does not work for me. I never get any notification.
3. For callers that reach your VM (with phone on or off), do you get an SMS alert notification similar to the missed call alert? i.e That tells you that the call was missed but message was left. I do not get anything.

I just want to know if my observations are the same with everyone else, or is it my sim that could be the issue.

[MATHA531]

Got mine...no caller ID but got a sms that I had missed a call who did not leave a voicemail message which had the number...odd.

[dg7feq]

I get the VM info messages every time. But always showing "message from: unknown.."
I did not see any caller ID yet - only in the list of calls that i got by email from yackie after they made some tests with my card.

BUT: I still have one way audio for incoming calls. I emailed cizake again and he opened the tech. tickets again yesterday. Interesting is: The test call that i got from yackie last week worked fine. But when i try myself afterwards it didnt work anymore. I'm wondering what's cooking here.

Chris

[GadgetKen]

I think Yackie has promise in terms of features and call cost, but I'll hold off on getting a Yackie card until they have the voicemail bugs worked out, data capability is added (I think a post said this fall), and I can get a glitch free Connecticut incoming line. :construction: Until then, I'll stick with United Mobile, Iridium and low tech (and low cost) prepaid calling cards when I'm outside the USA (Cingular or Nextel) and Canada (Fido). B)

[dg7feq]

New Upgrade from me...

Today i got about 10 calls for testing from yackie tech support. I talked some time with the technician and he told me that there are still some problems with the caller ID tranmission from certain countries but in general its implemented and running.

I got a new DID number today replacing the 1-567 number with a 1-419. Now i have 2-way communication with a good audio quality on incoming calls.

I suppose the charges will be refunded again like with the first test calls - but i cant say 100% sure yet as we all know there is no balance check running yet.

Now i am fighting to get a quad band phone in time as the one i originally ordered is still out of stock. What do u think? Moto Razr V3 or Slvr L7? Or a fancy looking one from a unknown asian manufacturer? (see item no 120012607271 on eb@y)

Chris

[bones_boy]

Originally Posted by dg7feq

BUT: I still have one way audio for incoming calls. I emailed cizake again and he opened the tech. tickets

How does someone email this "Cizake"? I'm still waiting for my first card, it's been about 28 days (since they've debited my account). Phone Support goes to voice mail and emails to support are not answered...