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Default Wind Italy - Confused! - 27-06-2010, 10:17

I bought a Wind sim card (as per other thread) and asked for Mega Internet to be enabled. This cost me 30euro in total.

When the sim was activated, it said i had 5euro credit.

I was briefly able to connect to the internet in both my phone and my dongle.

My client area looks like the attached.

Later in the day (yesterday), when i checked my credit it was 0euro - i thought maybe it was because i had used data before mega unlimited was active - i used the internet at 10am, but my text to say mega unlimited was active didn't arrive until 2pm.

Yesterday evening, i topped up by 15euro - i received a text to confirm, and on checking my balance it was 15euro.

However, this morning, without using the phone and still unable to connect to data, then my balance is 0euro again. Can anyone help me understand what is going on? So far i'm 45euro down with nothing to show for it
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