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rfranzq (Offline)
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Default Something is amiss! - 12-04-2011, 22:04

Quote:
Originally Posted by Bossman View Post
Yes. I am certain. Actually I think I get charged even if VM is not left. I have never answered a call on my sim. I believe some people have my number mixed up with someone else's, so I have got a number of VM and got dinged $0.21 for for each.


15712xxxxxxx 1312xxxxxx 31/03/2011 11:50:25 00:00:30 0.21 Received from 157xxxxxx
15712xxxxxxx 1312xxxxxx 31/03/2011 11:50:09 00:00:30 0.21 Received from 157xxxxxx
1312xxxxxxxx 1312xxxxxx 29/03/2011 14:24:43 00:00:30 0.21 Received from 131xxxxxx
1312xxxxxxxx 1312xxxxxx 29/03/2011 13:48:17 00:00:30 0.21 Received from 131xxxxxx
1773xxxxxxxx 1312xxxxxx 25/03/2011 21:41:31 00:00:30 0.21 Received from 177xxxxxx
1901xxxxxxx 1312xxxxxx 24/03/2011 20:15:52 00:00:30 0.21 Received from 1901xxxxxx
Thanks for responding. I don't understand what I am seeing. Where does this number 21cents come from. You do have US Number/SIM card. Since the rate for a minute is 17cents. Something is wierd/wrong. 30 seconds would be 9cents. Call them up and ask about it. It would not be the first thing in their system that is broke. This really looks nothing like my experience with six Tru SIMs activated. Do call and please report it back to us. You can always mention that another user says you should not be charged for incoming calls or voicemail. [fwiw, I don't think one can tell if a voicemail was left from the above listing, so it might have or might not have.
Good luck and thanks for sharing. [Make sure you research your history and have all the inbound charges added up so they can give you a refund.]

Here, I just called and left a message from one Tru to another:
Quote:
1302xxxzzzz 1862xxxyyyy 12/04/2011 21:06:28 00:00:30 0.00 Received from 1302xxxzzzz

Last edited by rfranzq; 12-04-2011 at 22:11.. Reason: added ola info
   
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Bossman (Offline)
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Default 12-04-2011, 23:13

Yeah. I can ring them up to see what's up. I did not bother initially because I their rates in the countries I am likely to visit are very high, and do not plan on using the sim. However, I can have family members use it when they visit from abroad.


Phones: Xiaomi Mi Mix 2, Samsung Galaxy A50, ASUS zenfone 3,
Sim cards: AT&T (Contract), 3 UK, Piranha Mobile
   
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davidtheprof (Offline)
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Default 05-06-2011, 18:27

was recently in Australia, and truphone sim worked really well, got a local number and membership for a month ($23), then calls around 20c/min, and best of all, data only 10c/MB.
off to Canada, where the data rates are still exorbitant, more than $4/MB
   
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cellguru (Offline)
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Default 12-06-2011, 18:00

Quote:
Originally Posted by rfranzq View Post
Thanks for responding. I don't understand what I am seeing. Where does this number 21cents come from. You do have US Number/SIM card. Since the rate for a minute is 17cents. Something is wierd/wrong. 30 seconds would be 9cents.
Here, I just called and left a message from one Tru to another:
This has happened to me twice, and both times Tru has fixed it (and credited me) after a week or so. I have VM disabled as well. Now it appears that there is no record of calls to VM (which is the way it should be).
   
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