Long Expiry US card with Roaming needed

[rfranzq]

Originally Posted by JDekit

..... The US service is required to be activated to make outbound calls in the US. It stays active if you make a call or send a text once a week. You can re-activate by dialing a shortcode 870 from the mobile or going to the web. You can receive calls to the US service indefinitely, even if the service isn't active, provided you make a call or send a text at least once every 9 months.

As you have seen, the '7 day activation issue' raises worries among the users here. Not only for us here, but your general customers will need to be educated that when you get to the USA [and I assume Canada?] that you "just need to activate by dialing the 870 shortcode". I notice you used the word 're-activate'----can it initialy be activated by dialing 870?? Which ever is true, people will need to know. It is also good that the 9 months issue is a lot clearer than before [vs. 'you can lose the US number']. Your presence here is helpful for both your customers/users and the company--clarifying the unclear or at least finding stuff that is not clear in the terms and advertisements. thanks for all you comments.