United Mobile--coming back?

benjeff · **United Mobile--coming back? -** 13-06-2009, 01:13

Their website now says that service will resume shortly.

rfranzq · **They think people will trust them? -** 13-06-2009, 04:32

It is hard to believe any one will trust them after the way they did NOT communicate with customers in any significant way. Those with large balances will no doubt try to get their value back. But anyone here who has watched the spectacle will think long and hard before even considering going with them again.

Stu · 13-06-2009, 17:29

Well said. I sent a friend off with a United Mobile phone when it went dark. If they had said that they were shutting the system down, I would have gone with plan B. They had to know this was happening and the mild run on calls they averted cost them enormous good will.

amroe · 13-06-2009, 21:10

is this there link https://www.united-mobile.com/index.html , its showing the server details , and i hope they will come back i have about 38 euro in my account with them .

Klaus Wegener · 16-06-2009, 15:33

Quote:

Originally Posted by amroe

(...) and i hope they will come back i have about 38 euro in my account with them.

I still have 196 Euro in my account. I will never forget the day April 01, 2009. I was in London, relying on my UM 423 SIM card. Outgoing calls did not work anymore from this day on. First I thought, it is because of Obama. He was in London that week. Security reasons, that no calls can be placed. But then I realised the UM debacle. When UM should come back, I will use my remaining load but not re-load anymore.

f300 · 17-06-2009, 08:46

I wouldn't put 200 EUR onto a supposedly cheap prepaid card (well ... unless some company pays for it for business trips and such but then I wouldn't cry too much for the money).
On the other hand I don't know if UM will really come back. The web site is for sure no indication whatsoever. It all boils down to a balance between liabilities and potential profit for whoever takes over. Overall I think it's a losing proposition as UM was losing money before and they had quite a few loyal customers who now swear they'll never spend any cent with UM.

maccoy · 17-06-2009, 10:04

Quote:

Originally Posted by Klaus Wegener

When UM should come back, I will use my remaining load but not re-load anymore.

Me neither!
I think most of their clients will act the same...

Stu · 13-06-2009, 23:09

There was a message yesterday saying that they would be coming back. Hmm.

inquisitor · 13-06-2009, 23:47

That message still appears if you go unencrypted ("http" instead of "https"): United-Mobile - Low Cost Roaming

bbob · 14-06-2009, 11:37

Even if they come back looking at their last rates makes them not very competitive. As one of the few the had incoming call cost for belgium besided the call setup charge.

If you read all the news they were shut down for some financial reasons, so if this would be true have they found more money than.
If they have it's the question can they still survice as they did have a good name in the industry but looked like it was not enough to make enough money to keep offering the service.

So lots of questions.

	(#1)
benjeff (Offline) Junior Member Amateur Member Posts: 15 Join Date: 07 Dec 2006 Location: Virginia, USA Country:	United Mobile--coming back? - 13-06-2009, 01:13 Their website now says that service will resume shortly.

	(#2)
rfranzq (Offline) Senior Member Prepaid Specialist Posts: 774 Join Date: 21 Apr 2009 Country:	They think people will trust them? - 13-06-2009, 04:32 It is hard to believe any one will trust them after the way they did NOT communicate with customers in any significant way. Those with large balances will no doubt try to get their value back. But anyone here who has watched the spectacle will think long and hard before even considering going with them again.

	(#3)
Stu (Offline) Senior Member Prepaid Guru Posts: 1,091 Join Date: 11 Feb 2004 Location: Detroit (formerly Dubai) Country:	13-06-2009, 17:29 Well said. I sent a friend off with a United Mobile phone when it went dark. If they had said that they were shutting the system down, I would have gone with plan B. They had to know this was happening and the mild run on calls they averted cost them enormous good will.

	(#4)
amroe (Offline) Member Official Member Posts: 32 Join Date: 29 Apr 2007 Country:	13-06-2009, 21:10 is this there link https://www.united-mobile.com/index.html , its showing the server details , and i hope they will come back i have about 38 euro in my account with them .

	(#6)
f300 (Offline) Member Advanced Member Posts: 72 Join Date: 12 Mar 2008 Country:	17-06-2009, 08:46 I wouldn't put 200 EUR onto a supposedly cheap prepaid card (well ... unless some company pays for it for business trips and such but then I wouldn't cry too much for the money). On the other hand I don't know if UM will really come back. The web site is for sure no indication whatsoever. It all boils down to a balance between liabilities and potential profit for whoever takes over. Overall I think it's a losing proposition as UM was losing money before and they had quite a few loyal customers who now swear they'll never spend any cent with UM.

	(#8)
Stu (Offline) Senior Member Prepaid Guru Posts: 1,091 Join Date: 11 Feb 2004 Location: Detroit (formerly Dubai) Country:	13-06-2009, 23:09 There was a message yesterday saying that they would be coming back. Hmm.

	(#9)
inquisitor (Offline) Senior Member Prepaid Professionist Posts: 1,399 Join Date: 15 Nov 2006 Country:	13-06-2009, 23:47 That message still appears if you go unencrypted ("http" instead of "https"): United-Mobile - Low Cost Roaming terminals: Samsung: Galaxy S5 DuoS (G900FD); BLU: Win HD LTE; Nokia: 1200; Asus: Fonepad 7 ME372CG; Huawei data: E3372, Vodafone R201, K3765, E1762; postpaid: O2 on Business XL; prepaid: DE: Aldi Talk, Lidl; UK: 3; BG: MTel, vivacom; RU: MTS; RS: MTS; UAE: du Tourist SIM; INT'L: toggle mobile VoIP: sipgate.de (German DID); sipgate.co.uk (British DID); ukddi.com (British DID); sipcall.ch (Swiss DID); megafon.bg (Bulgarian DID); InterVoip.com

	(#10)
bbob (Offline) Senior Member Prepaid Expert Posts: 499 Join Date: 20 Feb 2007 Country:	14-06-2009, 11:37 Even if they come back looking at their last rates makes them not very competitive. As one of the few the had incoming call cost for belgium besided the call setup charge. If you read all the news they were shut down for some financial reasons, so if this would be true have they found more money than. If they have it's the question can they still survice as they did have a good name in the industry but looked like it was not enough to make enough money to keep offering the service. So lots of questions.