Piranha Mobile Sim Card

[gkeeper]

Originally Posted by ghostrider

Today I had to remove from my dual sim phone my Piranha cause even if it seemed that everything was ok (good signal on the phone) the sim was not registered on network and if called said "sim out of coverage" .
I am very disappointed, all problems I had with the initial setup seemed solved but as of today that's not the case.
Anyone else with the same issue?

have you tried another handset, i had issues with my dual SIM handset, SIM was fine when i changed back to the single SIM handset. What make and model are you using??

[ghostrider]

Originally Posted by gkeeper

have you tried another handset, i had issues with my dual SIM handset, SIM was fine when i changed back to the single SIM handset. What make and model are you using??

Thanks for replying. I am using a Oneplus 3T, that's strange because this sim after a bit of problems at the beginning when registering, was working ok. Anyway there's always a big delay in registering on the network. I contacted the customer care and they said it could be Tim (the Italian carrier) could have experienced some issues.

[rfranzq]

Originally Posted by ghostrider

I contacted the customer care and they said it could be Tim (the Italian carrier) could have experienced some issues.

I just looked up the rates for Italy
and they show three different networks used.
HG3, Wind and TIM.
Are the other networks a possibility for your needs?

[ghostrider]

Originally Posted by rfranzq

I just looked up the rates for Italy
and they show three different networks used.
HG3, Wind and TIM.
Are the other networks a possibility for your needs?

I tried and retried all day long. Let me describe the problem in details.
The piranha sim I used, apart from some issue at the beginning when I noticed a certain difficulty registering on mobile networks (already described in this and many other forums) was working pretty ok.
Yesterday evening I rebooted my oneplus 3T (a top notch headset, dual sim, LTE) and discovered that the sim was not receiving any calls. In fact it showed full signal but if I tried to call myself from another phone, the voice said "the number you have dialled is out of coverage". No sms, no outgoing calls too.
I have been in contact all the afternoon with the customer care and even if at a certain point I received one test call from them and was also able to call an Italian landline, in at least other ten calls I could not make the call start.
So I decided to change operator, but to no avail since problems persisted.
I know you are wondering if it's my headset's fault but it isn't. All this morning I used in the second slot another sim card (an Italian sim card) and it worked. I also inserted an Estonian sim and it is actually working.
Customer care suggested me to repeat operations after putting the Piranha in the simcard slot 1 and I did so. Even in this case it is not working.
What I liked most of this simcard where the prices and the US number, since it can be reached at a lower price than Estonians but on the other side I don't want to ruin my beautiful and perfectly working ONEplus 3T phone putting and taking out this sim card trying all day to make things work.
I have reached an agreement with the customer care. Tomorrow morning I'm gonna send the sim back so they can check it. I told them that instead of a full refund I would prefer a working simcard with the same number. I'll specify this in an attached letter and hope they will try to help.
Thanks anyway for your post.