United Mobile changes SMS rates & adds 16 countries

[snaimon]

Originally Posted by herkdrvr

I was glad to see the new SMS rates and it almost sounded like they've made it more reliable. However, I've yet to get an SMS through to anyone. I haven't tried a lot, but the few times I've tried it just doesn't seem to work. Sent SMS to Verizon, China Unicom, and a german mobile number. So far no one's received my SMS.

I also notice I'm being charged for the SMS even if it doesn't go through. A support request on this issue got me a reply that said they credit back to my account if an SMS doesn't go through, but it can take up to 24 hours. I haven't actually checked this but I'm curious if it actually happens as they state.

Anyone share their experience or tip on getting these through?

Currently in US. From US in Jan or so I sent and was billed for an SMS (49 cents) to my US T-mobile phone. Never made it. I complained to them (UM). They advised me that I should try using T-Mobile network; I was on Cingular.

SMSbug to UM does not seem to work. SMSbug never responded to my request for help/correction. SMSbug used to work in the past and I received those messages on the UM phone. As late as Sep 2006.

Sent 2 messages last nite from my US Tmobile accounts to the UM phone, one prepaid, one postpaid. Neither of those messages has arrived yet.

It is true that there are switches and routing problems. I am not thrilled with the ability of the UM card to either send or receive SMS.

Sounds as if YOU have tried extensively, without success. You have done more than I have.

Best of luck.

Stan