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Junior Member
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Join Date: 09 May 2011
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New Wind SIM - PDP/activation issues -
09-05-2011, 07:39
Hi all,
About 36 hrs ago, I purchased a Wind SIM in Venice to use in an iPad, with the Internet No Stop plan. I ended up paying 20euro for the SIM and plan. I'm not sure how the total worked out - 10euro for the SIM + 10euro for "RICARICA VSC Eur". Anyhow, after waiting until today to use it (because I had no way to get SMS confirmation of Internet No Stop activation), I figured out that the SIM still hasn't been activated:
I did complete the following steps after inserting the SIM in the iPad:
At this point, I am in Bologna, and the guy at the local Wind store didn't speak any English (and wasn't very happy to work with us), and directed me to call 155. I don't speak any Italian, unfortunately. What can I do from this position to get the SIM activated or at least get a refund? Perhaps it might be taking extra time to activate the card, due to the weekend, or something? Can any of the customer service people on the 155 line speak English? Now I'm wishing I had gotten a TIM SIM for the ipad as well, so I could have had immediate, confirmed activation! |
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Tags |
activation, error, sim, wind |
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