Review of Truphone - Page 3

Stu · 26-12-2012, 13:53

Effendi,

I politely disagree with your position. We were comparing Piranha with Truphone. Severing the threads divorces the meaning. For example, Tux just posted that Truphone differs from most roaming SIMs because the number issue is a true UK number (versus a Jersey, Guernsey, or Isle of Mann number range). I was going to answer that Piranha also issue genuine UK numbers, but you were forced to use callback in the UK? Am I violating the spirit of your decision by doing this?

Truphone continually keeps me intrigued with their hints about where they intend to go, but lets me down in many of their day-to-day things. Their rates for their U.S. prepaid service are more expensive than most U.S. prepaid providers and their rates for the UK or Australia aren't wonderful.

There are a number of things they could do to increase their sales and keep their rates competitive ATT for example will sell me 125 megs of British/Australian/Dutch (or French, German, Italian, or most EU places) for US$30. (I don't need it because of my previously described grandfathered plan). Tru could offer similar bundles.

Why doesn't Tru offer these kind of bucket offers or something akin to TMobile US discount by the day rates? E.g. $3 a day gives you unlimited calls to US, UK, and Australian landlines, and a discounted rate to UK/Australian mobiles plus 100 megs of local data for the country you are in for that day?

They could tinker somewhat with the rates and make it a text to activate plan. They could offer discounts if you reach gold status (spend $100 with them not counting the price of the SIM).

DRNewcomb · 26-12-2012, 14:37

Maybe the thread should have been retitled, "Comparison of Tru and Piranha".

Stu · 26-12-2012, 16:15

I think Telna also issues real UK Mobile numbers. I'm not one hundred percent positive. Maxroam has some available as well but be careful because everyone gets a Jersey number as well, at least they didn't when I used them.

tux · 26-01-2013, 11:09

Did you notice that Truphone charges 0.34€/min instead of the 0.31€/min published on their website?

rfranzq · 26-01-2013, 17:06

Quote:

Originally Posted by tux

Did you notice that Truphone charges 0.34€/min instead of the 0.31€/min published on their website?

I am sorry. I don't know to what you are referring? I have never seen Tru rates in Euros before.

tux · 27-01-2013, 09:05

Quote:

Originally Posted by rfranzq

I am sorry. I don't know to what you are referring? I have never seen Tru rates in Euros before.

Since I live in Italy, Truphone charges me in €. In the rate checker, try to put "Italy" in the field "I live in", and put another country in EU. They say the cost is 0.31€, but they still charge 0.34€.

rfranzq · 27-01-2013, 17:02

Quote:

Originally Posted by tux

Since I live in Italy, Truphone charges me in €. In the rate checker, try to put "Italy" in the field "I live in", and put another country in EU. They say the cost is 0.31€, but they still charge 0.34€.

OK. Thank you. Have you asked them? I suspect they know the answer.

squawk1200 · 30-01-2013, 03:29

Quote:

Originally Posted by tux

Did you notice that Truphone charges 0.34€/min instead of the 0.31€/min published on their website?

Had this issue with them for voice and text while in the UK... Sent them a spreadsheet with the call details and corrections and they refunded me the difference with no issue. Would like to think that they would have fixed this in their billing system. Not all that professional when you have to keep them honest...

fsotirop · 26-01-2013, 12:39

piranha mobile, maxroam, ekit uk simple plus simcard and telna ONLY offer real UK mobile numbers

Paul578 · 30-01-2013, 06:54

Quote:

Originally Posted by fsotirop

piranha mobile, maxroam, ekit uk simple plus simcard and telna ONLY offer real UK mobile numbers

Truphone offers real UK numbers...

Truphone GSM SIM | TruTower

	(#1)
Stu (Offline) Senior Member Prepaid Guru Posts: 1,091 Join Date: 11 Feb 2004 Location: Detroit (formerly Dubai) Country:	26-12-2012, 13:53 Effendi, I politely disagree with your position. We were comparing Piranha with Truphone. Severing the threads divorces the meaning. For example, Tux just posted that Truphone differs from most roaming SIMs because the number issue is a true UK number (versus a Jersey, Guernsey, or Isle of Mann number range). I was going to answer that Piranha also issue genuine UK numbers, but you were forced to use callback in the UK? Am I violating the spirit of your decision by doing this? Truphone continually keeps me intrigued with their hints about where they intend to go, but lets me down in many of their day-to-day things. Their rates for their U.S. prepaid service are more expensive than most U.S. prepaid providers and their rates for the UK or Australia aren't wonderful. There are a number of things they could do to increase their sales and keep their rates competitive ATT for example will sell me 125 megs of British/Australian/Dutch (or French, German, Italian, or most EU places) for US$30. (I don't need it because of my previously described grandfathered plan). Tru could offer similar bundles. Why doesn't Tru offer these kind of bucket offers or something akin to TMobile US discount by the day rates? E.g. $3 a day gives you unlimited calls to US, UK, and Australian landlines, and a discounted rate to UK/Australian mobiles plus 100 megs of local data for the country you are in for that day? They could tinker somewhat with the rates and make it a text to activate plan. They could offer discounts if you reach gold status (spend $100 with them not counting the price of the SIM). Last edited by Stu; 26-12-2012 at 14:42.. Reason: Fixing a typo

	(#2)
DRNewcomb (Offline) Senior Member Prepaid Professionist Posts: 1,465 Join Date: 27 Feb 2004 Location: Mississippi, USA Country:	26-12-2012, 14:37 Maybe the thread should have been retitled, "Comparison of Tru and Piranha".

	(#3)
Stu (Offline) Senior Member Prepaid Guru Posts: 1,091 Join Date: 11 Feb 2004 Location: Detroit (formerly Dubai) Country:	26-12-2012, 16:15 I think Telna also issues real UK Mobile numbers. I'm not one hundred percent positive. Maxroam has some available as well but be careful because everyone gets a Jersey number as well, at least they didn't when I used them.

	(#4)
tux (Offline) Senior Member Prepaid Expert Posts: 250 Join Date: 28 Jan 2011 Country:	26-01-2013, 11:09 Did you notice that Truphone charges 0.34€/min instead of the 0.31€/min published on their website?

	(#9)
fsotirop (Offline) Senior Member Prepaid Expert Posts: 362 Join Date: 28 Jan 2012 Country:	26-01-2013, 12:39 piranha mobile, maxroam, ekit uk simple plus simcard and telna ONLY offer real UK mobile numbers