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sama (Offline)
Junior Member
Posts: 1
Join Date: 14 Mar 2014

Unhappy warning: Klarmobile is really bad - 14-03-2014, 17:57

Just want to warn everybody to avoid getting a prepaid SIM from Klarmobil. Only the latest complaint: I transferred money to their bank account and yet I am still unable to call or send an SMS. I followed all the steps carefully: enter ones bank info (even though it's supposed to be a prepaid plan), transfer the money, etc. No go. And there are other things I could say too, ALL bad. I've tried multiple times to contact them via the contact form one can access from their web site but all I keep getting back is that they are just so busy bla bla bla, and no real response at all. So they've basically stolen 40 EUR from me. Be forwarned.
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dg7feq (Offline)
Prepaid Guru
Posts: 1,158
Join Date: 04 Feb 2006
Location: Germany

Default 17-03-2014, 10:53

did you try calling their hotline on 040 34 8585 305 ?
usually they are known for stable service...

Germany: smartmobil, simquadrat, Vodafone (data)
Thailand: truemove (phone+sms+wifi), TOT 3G (data)
International: xxSim+372, toggle +44/+49/+41/+31
Phones: Huawei Mate7, Zopo ZP700
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klarmobil, warning

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