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flychr (Offline)
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Default 29-01-2014, 15:05

hi
i tried with both master card and visa on
https://ricarica.vodafone.it/vftopup with no luck
(europa sim )


Errore nel pagamento: autorizzazione negata dall'emittente della carta di credito

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peterdoo (Offline)
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Default 30-01-2014, 10:50

Which says more or less: "Payment denied by the credit card issuer."

In such cases the best is to contact your card issuer (bank,...). Their contact number is normally on the monthly statement. They should be able to see that payment intent and the reason for which they denied the payment.
   
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inquisitor (Offline)
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Default 30-01-2014, 11:13

Quote:
Originally Posted by peterdoo View Post
They should be able to see that payment intent and the reason for which they denied the payment.
Which often is a mere fraud prevention measure triggered by unusual foreign authorization requests.


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peterdoo (Offline)
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Default 30-01-2014, 15:11

When such things happen with my issuer (online or in a real shop), I contact them by phone. Either they tell me there was a mistake in my data used by the shop for authentication (address, house number etc.; some shops take this data from delivery address or their customer databases). Or they just tell me I should try to pay again and then the payment is approved. I suppose they have a possibility to mark a rejected transaction in their system in a way that it is accepted if repeated.
   
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