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Bossman (Offline)
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Default 24-12-2010, 19:04

spent the last 6 days here in p. V. Mexico. I experienced the same on both our prepaid sims. The credit just dissapeared slowly. Had to call CSR (thank god its a free call) when initial credit, balance and usage was not adding up. Had to get refunded 11 and 9 dollars respectively on the sims.

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My cruise ship stopped at Ensenada Monday. Yes it does charge 25cents a minute. Now the wierd issue. When I did *777# for my balance it would send a message that the last transaction cost $3.00. I did that three times. When I got home I checked the online account info. It did not show the $3.00 charges. But adding the $9 and my usage and the current balance equals the $25 I put in at the start of the month. A call to customer service got me a credit for the $9. So if you happen to go to Mexico. Don't check your balance too often.


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rfranzq (Offline)
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Default kinda nice to not be alone........... - 24-12-2010, 21:44

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Mexico...... I experienced the same on both our prepaid sims. The credit just dissapeared slowly. Had to call CSR ... when initial credit, balance and usage was not adding up. Had to get refunded 11 and 9 dollars respectively on the sims.
Nice to know I was not alone on that. 11 is not divisible by 3, though.

Hope the weather was tolerable. Having escaped the Southern Califonia weather while I was gone [all rain, all the time], Ensenada was just overcast the day I was there. I suspect P.V. was better than Chicago.
   
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Bossman (Offline)
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Default 25-12-2010, 06:16

Yeah. Wonderful weather in Puerto Vallata. Came back to winter wonderland tonight. Snowing, cold, etc.

As for the erroneous charges - they just made no sense. I was charged for incomplete calls. For example, I will be charged for a 15 min call that started at 8:25. Then at 8:26 I was charged for another call. The latter call is legit, however the former call never completed. There were several cases line this on both sim cards. And AT&T could not explain it. I bought and put $25 on both cards just for this trip. They checked their system for legitimate calls, deducted it from the initial credit and refunded the balance.

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Nice to know I was not alone on that. 11 is not divisible by 3, though.

Hope the weather was tolerable. Having escaped the Southern Califonia weather while I was gone [all rain, all the time], Ensenada was just overcast the day I was there. I suspect P.V. was better than Chicago.


Phones: ASUS zenfone 3, Nexus 4, Lumia 650 dual sim
Sim cards: AT&T (Contract), 3 UK, Piranha Mobile
   
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