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hrgajek (Offline)
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Default Germany: T-Mobile D1 outage - 21-04-2009, 18:39

Hello,

since 21th April 16:00 local time German 2G/3G Network of T-Mobile ("T-Mobile D1" / "D1-Netz") had a system crash / outage.

Customers cannot log in or cannot be reached at the moment.
Most customers cannot make outgoing calls or send text-messages.

Data transfer may work (Blackberry)

The problem occurs also with T-Mobile Germany Customers using their phone abroad.

Users of foreign SIM-Cards within German D1 Network are not affected

Reason and duration unknown.


73 & 55 (Regards)
Henning Gajek
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inquisitor (Offline)
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Default 21-04-2009, 19:11

If roaming customers arenot affected the cause seems to be the HLR.


terminals: Samsung: Galaxy S5 DuoS (G900FD); BLU: Win HD LTE; Nokia: 1200; Asus: Fonepad 7 ME372CG; Huawei data: E3372, Vodafone R201, K3765, E1762;
postpaid: O2 on Business XL; prepaid: DE: Aldi Talk, Lidl; UK: 3; BG: MTel, vivacom; RU: MTS; RS: MTS; UAE: du Tourist SIM; INT'L: toggle mobile
VoIP: sipgate.de (German DID); sipgate.co.uk (British DID); ukddi.com (British DID); sipcall.ch (Swiss DID); megafon.bg (Bulgarian DID); InterVoip.com
   
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hrgajek (Offline)
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Default 21-04-2009, 19:16

Christian,

Quote:
...seems to be the HLR
I would agree to this.
Or were the UM-technicians acquired by T-Mobile? (Sorry couldn't resist)


73 & 55 (Regards)
Henning Gajek
on air with:
Telekom (T-Mobile) DE - Vodafone DE - Telefonica-E-Plus (Simyo) DE - Telefonica-o2-DE - Swisscom CH -
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Default 21-04-2009, 20:50

Few T-mobile customers roaming abroad was affected for about 2 - 3hrs. Now its seems to be alright.
   
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hrgajek (Offline)
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Default 21-04-2009, 21:10

Hello from Germany,

Network is running again. Maybe you need to switch off and on your mobile to re-register it. Check Call Forwarding (##002# Send) and reinstall it.


73 & 55 (Regards)
Henning Gajek
on air with:
Telekom (T-Mobile) DE - Vodafone DE - Telefonica-E-Plus (Simyo) DE - Telefonica-o2-DE - Swisscom CH -
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inquisitor (Offline)
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Default 21-04-2009, 21:18

Why check the forwardings? Have they been reset?


terminals: Samsung: Galaxy S5 DuoS (G900FD); BLU: Win HD LTE; Nokia: 1200; Asus: Fonepad 7 ME372CG; Huawei data: E3372, Vodafone R201, K3765, E1762;
postpaid: O2 on Business XL; prepaid: DE: Aldi Talk, Lidl; UK: 3; BG: MTel, vivacom; RU: MTS; RS: MTS; UAE: du Tourist SIM; INT'L: toggle mobile
VoIP: sipgate.de (German DID); sipgate.co.uk (British DID); ukddi.com (British DID); sipcall.ch (Swiss DID); megafon.bg (Bulgarian DID); InterVoip.com
   
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hrgajek (Offline)
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Default 22-04-2009, 09:07

Hello,

Quote:
Originally Posted by inquisitor View Post
Why check the forwardings? Have they been reset?
They recalled a backup copy which may contain "older" settings than you did. My older settings were restored, but the phone did not know this, even Code *#21# gave me the wrong result. So I resetted the forwardings.


73 & 55 (Regards)
Henning Gajek
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Telekom (T-Mobile) DE - Vodafone DE - Telefonica-E-Plus (Simyo) DE - Telefonica-o2-DE - Swisscom CH -
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