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dg7feq (Offline)
Senior Member
Prepaid Guru
 
Posts: 1,164
Join Date: 04 Feb 2006
Location: Germany

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Default still wrong rate calculator - 27-05-2008, 20:58

I just made some test calls - also to keep the card alive and noticed that the rates are not correct in the calculator.

There is written:
You call from : Germany To : Germany Land Line : $0.5 /mn

i was billed:
2008-05-26 19:22:42 493677xxxxxx GERMANY Ilmenau Thur [Fixed] 12 1 mins 0.64

Technically it works well, the calls also to the DID have a very good audio quality now. But i would prefer to know what i pay before i call and not have a lottery when looking at the call list afterwards.

Chris


EDIT: confirmed by customer care now:

"Good Afternoon

We will have to go through the rates and update them and make any necessary changes. what was billed to your SIM is the correct cost per call. We apologize for any inconvenience.

Kind regards
xxxxxxxx"


Germany: o2 blue all-in L, simquadrat
Thailand: truemove (phone+sms+wifi)
International: xxSim+372, toggle +44/+49/+41/+31
Phones: Huawei Mate7, Huawei P9

Last edited by dg7feq; 27-05-2008 at 22:42.. Reason: update
   
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