Just an update. He did mention that their engineers are looking into why it just died. The second status update is after I talked to them.
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Hi,
We have run some tests on your SIM card, and it appears to have ceased to function. I do apologise for this inconvenience. I can send you out a replacement SIM card, free of charge, immediately to your home address?
Regards,
Customer Service Operative
Nov-17 2008 at 16:07.
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Hi,
A replacement will be shipped to you shortly. When you receive the SIM just remove the old SIM and insert the new one. There is no need to register the SIM card, as all your numbers and credit have automatically been transferred across.
Regards,
Customer Service Operative
Nov-17 2008 at 17:51.
Quote:
Originally Posted by Bossman
My maxroam sim card is showing unregistered sim. Anyone here have the same issue. I am in the US. I last used it on a recent trip in September. I can still log in and do any maintenance online. I have already opened a ticket with their customer service.
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