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patik (Offline)
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Posts: 15
Join Date: 02 Jun 2008

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Default 08-09-2014, 16:58

Screenshots:
http://imgur.com/bTh3KTV
http://imgur.com/hZTdEZd


Quote:
Originally Posted by inquisitor View Post
Regarding your issue with ordering the "Internet-Flat 5 GB", did you subscribe to any other tariff option recently? You should be aware that most of these bundles have a 30 days term during which you cannot switch to another bundle. However there should be a separate option to double your data allowance for the remaining billing period if you are indeed on a certain tariff option.
I don't think I added any tariff, at least not on purpose. On the dashboard on the right where it lists my name, number, credit, etc it says this:

Aktueller Tarif: 9 Cent Einheitstarif

Tarif-Optionen:
Smart- & Allnet-Optionen: buchbar
Internet-Optionen: buchbar
Sprach- & SMS-Optionen: buchbar
Auslands-Optionen: buchbar
blau Kostenschutz: aktiv

The 100MB and 1GB options are both available (they cost less than the €14.81 credit the desktop site thinks I have). It's only the more expensive 3GB and 5GB plans that say I can't add them because my credit is low ("Ihr Guthaben reicht für die Optionsbuchung nicht aus").

Last edited by patik; 08-09-2014 at 17:32..
   
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