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Originally Posted by rockjock
The salesperson was not able to process her request because she did not have a Canadian Drivers license or Credit card.
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AFAIK there's no regulation in Canada that requires either piece of ID to buy a SIM or prepaid phone. For example you can buy a SpeakOut phone and airtime at any 7-11 store with cash and no ID. I've done this several times.
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I am have no doubt she will be returning it
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See:
Wind mobile – final sale, no refund.