[YackieMobile]

hello mister the admins and Moderators

We went you two cards before christmass, and we was not sure you got them, you dont sent us as usualy a short message for say, we have them...

So we do not have activated your DID....
You will have monday your did working

We dont have any issue with oyr system since few months ( October )

We can provide instantanetly around 24 countries include with the SIm card and a total of 40 Countries for any additional number

Our SIm card work in bundle with a Voip account who offering you to receive your call ( At home or to your office or to any hotel who offert you a WiFi spot ) on your computer or to any Wifi device ( Like our GSM WiFi phone )

This avoid the incoming fees off course when you switch on your Voip account

We will increase our roaming coverage in February and we will also decrease some countries rates

Our system is a call back system, for the outgoing call, when you want reach one person, you send you call to our server ( with a triggger ) and our system will call you back and in the same time he will call your correspondant.

Because you have reach the system, we charge the first leg ( the system who call you ) because you use the IVR, and we charge you the second leg when you reach your correspondant, because if the number is busy, wrong or doesn't reply, you can still be online and using one other service by using the IVR fonction, you are charged

But we work on our rates for finding a solution regarding how much we charge for this and be more competitive at the end of the day
( We are allready competitive, but we understand a certain confusion when you read your billing statement )

Thank you for your remarck, they are very important for us, and thank you also to be our customers

regards

The management