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ticex (Offline)
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Posts: 67
Join Date: 05 Jan 2006
Location: Edinburgh & Brussels

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Default 10-01-2007, 10:30

Hi Andrea,

I've just tried 1 final time to topup on mondowind with the Visa & Amex. I expect it will fail within an hour or so as usual I noticed you're allowed to have an address in commune "Estero" now on mondowind so I updated all this info from the previous Italian one but it doesn't seem to make any difference. One strange thing is my orders do change in status from "Ordine in corso di verifica" to "Ordine in corso di evizione" but then go to "Ordine annullato" an hour or 2 later - they used to go straight to "annulato" before I changed the address. I have even called AMEX and they told me there hasn't been even a single authorisation attempt made by anybody in the past 36 hours on my account so I guess mondowind doesn't even bother trying!!!

It's particularly annoying because I was in Germany within 30 mins of the renewal and bought a 30 euro German o2 scratchcard but couldn't load it into the phone because of this. It's really a mad system Wind have that they completely block clients when they run out of credit abroad! I'm now back in Belgium but will be in Germany again on Friday - not that it matters as I couldn't use this scratch card I have even if I was there now!

Anyway, I think my account is actually at EUR -22,10 because the EUR 30 Mega-15000 renewal was taken when my balance was about 8 euro. Here's a copy of the last entries from 155.it:

Bonus Mega 15000 09/01/2007 07.37.40 09/01/2007 07.44.47 7.500,00 € 7.500,00 € 0,00 € 0,00 €

Canone Mega 15000 09/01/2007 07.36.50 09/01/2007 07:44:47 -30,00 € -7,90 € 0,00 € -22,10 €

Bonus Mega 15000 25/12/2006 07.34.50 25/12/2006 07.41.27 7.500,00 € 7.500,00 € 8,50 € 0,00 €

Thanks so so much for the offer to put in a 3 euro credit but as I'm in need of at least 25 euro it's probably too much to ask. Perhaps I could send you some money by Paypal, bank transfer or however you suggest and you could load enough into my account to get it active again? I'm super desperate to get this up and running as I absolutely must have my emails when travelling in the Benelux and Germany this week and as I was expecting it to work the Wind is my only solution. I'll send you a PM with my phone number etc.. once I get the latest "ordine annulato" message for my final mondowind attempt just in case you can somehow help me out. I still feel bad asking such a thing and totally understand if it's not possible. Thanks again so so so much for the help thus far!! Just let me know anytime if there's anything I can help you with in return

Greetings,
Michael

PS: for amusement value here is a copy of my "ordine" list on mondowind:
Ricarica Rewind on line da 45 euro (40 euro traffico telefonico e 5 euro costo di attivazione) 12/08/2006 Consegnato al Cliente
Ricarica ReWind on line da 50 euro 17/10/2006 Ordine annullato
Ricarica ReWind on line da 80 euro 17/10/2006 Ordine annullato
Ricarica ReWind on line da 50 euro 03/01/2007 Ordine annullato
Ricarica ReWind on line da 50 euro 07/01/2007 Ordine annullato
Ricarica ReWind on line da 50 euro 08/01/2007 Ordine annullato
Ricarica ReWind on line da 50 euro 09/01/2007 Ordine annullato
Ricarica ReWind on line da 50 euro 09/01/2007 Ordine annullato
Ricarica ReWind on line da 50 euro 10/01/2007 Ordine annullato
Ricarica ReWind on line da 50 euro 10/01/2007 Ordine annullato
Ricarica ReWind on line da 50 euro 10/01/2007 Ordine annullato
Ricarica ReWind on line da 50 euro 10/01/2007 Ordine annullato
Ricarica ReWind on line da 50 euro 10/01/2007 Ordine annullato
Ricarica ReWind on line da 50 euro 10/01/2007 Ordine annullato
Ricarica ReWind on line da 50 euro 10/01/2007 Ordine annullato
Ricarica ReWind on line da 50 euro 10/01/2007 Ordine annullato
Ricarica ReWind on line da 50 euro 10/01/2007 Ordine annullato
Ricarica ReWind on line da 50 euro 10/01/2007 Ordine annullato
Ricarica ReWind on line da 50 euro 10/01/2007 Ordine in corso di verifica

Last edited by ticex; 10-01-2007 at 10:36..
   
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