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Originally Posted by snaimon
Did you write them in German or English? That may be powerlifter's handicap.
He probably has not tried. What are the chances the Voda-de hotline folks speak English?
When I call my Viktor Vox (egad!) hotline, I always speak in German. Contrary to all the negatives you hear about VV, I have always been pleased with their hotline service.
Stan
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I e-mailed them in English from their web site as I remember (figured out enough Germany to be able to send customer service an e mail) and they responded to me in English...they wanted the pin number off the sim card carrier and voila it was done.
Also let me note that I cannot remove the pin number protection from the phone..I was able to change the pin but no matter how hard I try, they won't let me drop this "protection"...I wonder if this is a vodafone DE thing or general German practice.
One would suppose all vodafone phones can be set to English voice prompts but am willing to bet SFR doesn't allow it...I know I was able to set Vodafone NL and Vodafone IE (ha ha) to English with a little help and also I got my TIM to be set to English but it took some doing and some help on this forum.
I know and understand that having the ability to set voice menus to English should not be required of local sims but there is so much travelling around in this day and age and English is the closest thing to a world wide language (I just read that the referees in the World Cup are required to be able to communicate in English) that it should be almost universal.