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06-12-2013, 09:51
Hi bourbonkiller,
in general their left hand doesn´t seem to know what the right hand is doing.
See Belgian numbers (discussed a little earlier in this thread). Toggle actively promised they´d be available "in two weeks" at some stage. That was roughly 3 months ago, and so far: nothing!
I wouldn´t count on what their customer service guys say. I´m not saying it´s the agent´s fault (it´s not), but rather their internal communication seems to be non-existant.
Hence, while actually recommending this product to my friends, I always warn everyone to accept this card "as is", not counting on its reliability and always assuming it could go offline at any time.
It´s a pity, as the underlying idea is really great. But their approach leaves me worried enough not to turn this into my 1-and-only main SIM (unfortunately).
Rgds, Christian
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