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AndreA (Offline)
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Default 17-02-2006, 10:36

oh well... another person wrote me about the same problem

</div><table border='0' align='center' width='95%' cellpadding='3' cellspacing='1'><tr><td>QUOTE (email)</td></tr><tr><td id='QUOTE'>Andrea

Thanks so much for helping with my WIND sim. I have used it for the last few weeks and it's been great. Now I am about to go to Europe again and I need to recharge ............... guess what? Mondowind won't take my credit card again! This is the message that I get back:

Gentile XXX XXXX,

per mondowind on line h molto importante garantire la sicurezza degli acquisti dei suoi Clienti e per questo motivo eseguiamo con attenzione alcune operazioni preliminari di verifica.

Dal momento che per l ordine in oggetto tale verifica non h risultata completamente soddisfacente, per motivi di sicurezza l ordine che hai effettuato h stato annullato.



Cordiali saluti,

Servizio Clienti mondowind on line




So it seems to me that there is now a conflict between the registered address (yours) and the credit card?s billing address (XXXXX) that the security checks are throwing up.



I have sent an email to Wind but as I only have a few days before I leave and only a few until my month expires, I thought the easiest solution this time might be to send you some euro (plus a donation!) via paypal and get you to top up my account for me. Would that be possible? Then we can try to resolve the longer term issue with wind.

[/quote:53f8b9e181]

so ticex I think that i can't help you by email

I can recharge for you but pay attention that PayPal has a extra-fee surchage


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