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ggking7 · **Carrefour = RIP OFF -** 03-05-2012, 19:27

I'm in Spain and I added 70 Euros to my Carrefour SIM card on the 30th. Today they say my balance is 3 Euros and I don't talk more than an hour per day, all within Spain. My wife is Spanish and she called them and they refuse to do anything about it. They won't tell us about the calls that were made or if any were made out of the country. I know we didn't make any international calls so if there are international calls on the account there is some sort of an error but they won't even tell us that. They say they're going to email us a record of the calls but I don't have any confidence that that will happen.

We had a separate problem on a Carrefour data SIM this morning that they couldn't or wouldn't fix either. Two separate Carrefour SIM cards and two separate rip offs with a very unhelpful customer service department.

	(#1)
ggking7 (Offline) Member Advanced Member Posts: 63 Join Date: 03 Feb 2008 Country:	Carrefour = RIP OFF - 03-05-2012, 19:27 I'm in Spain and I added 70 Euros to my Carrefour SIM card on the 30th. Today they say my balance is 3 Euros and I don't talk more than an hour per day, all within Spain. My wife is Spanish and she called them and they refuse to do anything about it. They won't tell us about the calls that were made or if any were made out of the country. I know we didn't make any international calls so if there are international calls on the account there is some sort of an error but they won't even tell us that. They say they're going to email us a record of the calls but I don't have any confidence that that will happen. We had a separate problem on a Carrefour data SIM this morning that they couldn't or wouldn't fix either. Two separate Carrefour SIM cards and two separate rip offs with a very unhelpful customer service department.