[inquisitor]

Hi Petkow,

toggle has never applied different inbound tariffs for any of the local toggle numbers, so it should not make a difference when you are being called on your British or Spanish number. That said your experience sound like a billing error.

Unfortunately I have no experience in non-toggle countries, but so far customer service has not only responded very quickly to me (usually <2h) but they have even called me back to make sure my issues have been resolved, which left me quite impressed.

I don't know if there's still a toggle representative following this thread since the lady who did it before does no longer work for toggle, but I would try it by email again.