You know... I just tried to add some credit to my account, for the heck of it. I did so in the past with no problems, my credit card is on record, but now the system flatly refuses to even show an amount to upgrade with. I tried on two browsers ( Chrome & IE8 ), both the same result. I hope Truphone sorts out their site soon, I fear for the worst when the simplest things are impossible... and I do want them to succeed
