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19-04-2017, 11:54
The published Toggle rates often do not match what is really charged.
19p incoming per call in the EU countries has not been charged in that way since many months.
It is however not clear to me, how they can still charge 18p/min for calls between some EU countries. The current EU regulation would allow them to charge about 8p/min (3p/min UK rate plus surcharge) and from June 15th on only 3p/min (UK rate without surcharge). Obviously nobody has complained yet.
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