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Senior Member
Prepaid Pioneer
Posts: 573
Join Date: 15 Jun 2006
Location: Berlin
Country: 
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29-05-2009, 10:47
In that case, log onto vodafone.de and send them an e-mail to ask what the problem is. Describe the situation, including details of your phone model. Request a refund of your money. (Write in English if you don't know German.)
Just to make sure - you don't live on the border to another country, do you? (ie, accidentally incurring roaming costs).
Current DE: Vodafone, Netzklub; PL: Klucz, Virgin; UK: Giffgaff, Vodafone; US: T-Mobile; CA: 7-Eleven; IT: Vodafone; UA: Kyivstar; FR: Bouygues; GR: Vodafone
Former DE: Vodafone, T-Mobile, O2, Blauworld, 01051mobile, Solomo, Lycamobile, Simyo, Congstar, Fonic, Edeka Mobile, Lidl Mobile; PL: Heyah, Era, Virgin, Sami Swoi, Orange, POP, iPlus, Carrefour Mova, Telepin Mobi, Play, Lycamobile, T-Mobile; UK: Vodafone, T-Mobile, Virgin; US: T-Mobile, AT&T, Lycamobile; CZ: Vodafone, Oskar; ES: Lebara; GR: Vodafone, Wind; UA: Vodafone; IL: Orange; TR: Turkcell
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