Quote:
Originally Posted by easyroam-
Customers who purchase call credit within 90 days of there expiry date will not need to pay the network fee and all credit will be rolled over for the next 365 days.
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Dear easyroam,
1) It might be that English is not my native language, so can you please help me understand what this means?
If I purchase call credit a maximum of 90 days
before the expiry date or a maximum of 90 days
after the expiry date?
Also, does it mean that buying credit at any other date does not affect service life at all?
2) As with rates on your website, I just realized that the exchange rates are quite far from current rates, which can easily mislead your customers. OK, you clearly state that it is USD that matters, however, lazy people might still look at your stated GBP and EUR fees, and if they do, they can significantly underestimate their costs.
hkr