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04-02-2006, 16:41
No, you've got a point that the market did seem complacent and uncompetitive, so I shouldn't have been quite as sceptical about new entrants. It's interesting to see some networks have 3 or 4 shops per town in some countries, which doesn't quite imply stripped-down costs yet.
Mind you, if everywhere was as daft as the UK, and the customers were all astute and agile about churning contracts, there would be no money in it at all.
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