PrePaidGSM.net Forum (Archived) - View Single Post - United Mobile changes SMS rates & adds 16 countries

snaimon · **Very interesting! -** 10-04-2007, 16:01

The tale continues......

Received a reply from UM. Final disposition still pending. They suggested I call T-Mobile USA. The UM card was registered on T-Mobile (THEIR RECOMMNEDATION from a failed attempt to send an SMS from Cingular).

Actually, I had attempted several SMSs from both my TMO postpaid and TMO prepaid phone. I called prepaid CS because I had over the last few days been pestering postpaid CS PDA guys about MMS and email. Turns out prepaid also can see individual items like SMS and downloads. Sure enough, 2 SMS to FL sent (Mar 11 and April 4) sent on my prepaid phone, billed and then CREDITED back to me about a week later. Why? Well, according to rep, the following 4 country codes are BLOCKED by T-MO USA

681
290
247
423

BINGO! 423 is it! Rep thought it would be the same for postpaid. So, your UM card booked on TMO USA is guaranteed to fail to send an SMS to 423 because the country code 423 is blocked. Nice work.

I have written back to UM customer service. We shall see what happens.

Stan

	(#20)
snaimon (Offline) Senior Member Prepaid Specialist Posts: 898 Join Date: 17 Mar 2004 Location: Richmond, VA USA Country:	Very interesting! - 10-04-2007, 16:01 The tale continues...... Received a reply from UM. Final disposition still pending. They suggested I call T-Mobile USA. The UM card was registered on T-Mobile (THEIR RECOMMNEDATION from a failed attempt to send an SMS from Cingular). Actually, I had attempted several SMSs from both my TMO postpaid and TMO prepaid phone. I called prepaid CS because I had over the last few days been pestering postpaid CS PDA guys about MMS and email. Turns out prepaid also can see individual items like SMS and downloads. Sure enough, 2 SMS to FL sent (Mar 11 and April 4) sent on my prepaid phone, billed and then CREDITED back to me about a week later. Why? Well, according to rep, the following 4 country codes are BLOCKED by T-MO USA 681 290 247 423 BINGO! 423 is it! Rep thought it would be the same for postpaid. So, your UM card booked on TMO USA is guaranteed to fail to send an SMS to 423 because the country code 423 is blocked. Nice work. I have written back to UM customer service. We shall see what happens. Stan Phones: DASH V3 (3) Service: US T-MO post paid (2) - US T-MO prepaid (2) - UM+ - TravelSIM DE SIMYO - DE SUNSIM T-Mobile DE Calling Cards: Onesuite Enjoyprepaid AT&T MCI Mobivox