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DonnyGuy · 17-04-2012, 09:08

Hi guys,

I'm hoping someone here can help me with a question relating to SFR.

Basically I've purchased a SFR 'la carte' sim for a friend of mine who is going to be spending quite a lot of time in France.

I activated it in store and it's working fine. The only issue is that the SIM comes with the voicemail service as default (groovy outgoing message by the way, they play music) however as most people are going to be calling her from overseas, it makes sense to deactivate it to save them money if she doesn't answer.

I tried the usual ##002# short code but got the error to say that SFR don't allow diverts to be cancelled.

Tried looking on the SFR website and found lots of information on how to modify the voicemail service but nothing on de-activating it completely.

Anyone on here got any ideas? If no, I'll have to bit the bullet and attempt a coversation in French with customer care.

	(#13)
DonnyGuy (Offline) Junior Member Newbie Posts: 1 Join Date: 16 Apr 2012 Country:	17-04-2012, 09:08 Hi guys, I'm hoping someone here can help me with a question relating to SFR. Basically I've purchased a SFR 'la carte' sim for a friend of mine who is going to be spending quite a lot of time in France. I activated it in store and it's working fine. The only issue is that the SIM comes with the voicemail service as default (groovy outgoing message by the way, they play music) however as most people are going to be calling her from overseas, it makes sense to deactivate it to save them money if she doesn't answer. I tried the usual ##002# short code but got the error to say that SFR don't allow diverts to be cancelled. Tried looking on the SFR website and found lots of information on how to modify the voicemail service but nothing on de-activating it completely. Anyone on here got any ideas? If no, I'll have to bit the bullet and attempt a coversation in French with customer care.