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Originally Posted by andy
I'm still waiting for Orate to reply to 2 emails forwarded from United Mobile a year ago, and another from a few weeks ago about this.
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By "this" do you mean ordering the sim, or have you now got one and are having the same problems as me?
Just tried it on the Mexico networks (by walking over to a nearby hill, which is within sight of Mexico).
Roams on Telcel, but not Movistar. But still the same: the 092 "check balance" doesn't work, can't make any calls, can receive. So in theory I could trigger a callback (CBW etc) from another phone, as there is free incoming in Mexico, although I've no way to check the incoming is not charged. I'll set this up and try it next time I'm in Mexico proper.
I had no reply to my email to 09, so I called them - the support number is a landline number, they answer in Icelandic (I assume...) but are happy to speak English. He took the details and will pass it on to techs, but I can't see it being resolved this year.