Quote:
Originally Posted by toggle mobile
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You offer a good product, which has great potential. However, please could you explain why, according to your
published prices, you are breaching
Regulation (EU) No 531/2012 of the European Parliament and of the Council of 13 June 2012 on roaming on public mobile communications networks within the Union? For example:
- In Norway (part of the EEA), you charge £0.36/min for an outgoing call, 50% more than the price cap of £0.240497/min (no VAT applicable).
- In Greece (still part of the EU), you charge £0.36/min for an outgoing call, 25% more than the price cap of £0.2885964/min (including VAT).
- In Guadeloupe (an integral part of France and the EU), you charge £2.81/min for an outgoing local call, 11.7 times the price cap of £0.240497/min (no VAT applicable).
- In Réunion (an integral part of France and the EU), you charge £1.12/min to receive a call, 16.9 times the price cap of £0.066344 (no VAT applicable).
- In Gibraltar (part of the EU since 1973), you charge £0.48 to send a text, 6.4 times the price cap of £0.074637 (no VAT applicable).
A EUR/GBP rate of 0.82930 is used to convert the regulated prices from EUR to GBP in accordance with Article 1(7) of the regulation. The Åland Islands (Finland), Gibraltar, Iceland, Liechtenstein, Norway and French overseas departments are all outside the
European Union's VAT area, so UK VAT is not applied when roaming in these EEA countries and territories in accordance with
Article 19 of the Value Added Tax (Place of Supply of Services) Order 1992.