A very good morning to you all!
As I can read from your posts you are having some issues when trying to use our data service abroad.
First I would like to say that we do have data roaming but only in the toggle mobile countries
(UK, The Netherlands, Spain, France, Germany, Australia, Switzerland, Poland, Denmark, Norway and Sweden).
Same as to benefit from local rates on these countries, to use our data service you
MUST first register online for the country you are going to visit.
Register here.
Example: If you are travelling to Spain, before you travel you need to go to our website and register for a Spanish local number. This registration will allow you not only to have a local Spanish mobile number (enabling your Spanish contacts to call you at local rates) but also to benefit from our toggle mobile countries' flat rates plus the data service.
Please note that your phone as to be switched on with your toggle sim card inside when you register.
I hope I could help.
Feel free to contact us if you have any question, we will be happy to help.
Thank you.
All the best,
Sofia Gouveia
Senior Marketing Manager toggle