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RN7 · **Vodafone (further) -** 08-08-2014, 21:44

I had a problem with my (prepaid) Vodafone card in that it would not connect to the Internet although I could make phone calls and send SMS and i-Messages.

When I tried to connect, I got a message (in German) along the lines that Internet usage had been restricted so that I didn’t get a nasty surprise. It gave a link that connected me to the Vodafone site and suggested various tariffs, none of which I wanted – indeed the whole point of getting a prepaid card was to avoid these.

I went back to the shop but they were unable to help (although they used up 10€ of my credit trying to get through to the hotline!) They said that this had never happened before and I suspect that most people opt for an iPhone linked to the Vodafone network and that in these cases there is no restriction. Mine, however, was a direct purchase from Apple.

The Vodafone help forum (https://forum.vodafone.de/), has a chat facility and I was directed to a section devoted to the iPhone5s (“So richten Sie Ihr Handy für das Internet ein” = “How to set up your mobile for the internet”). This can be found at:

https://hilfe.vodafone.de/system/sel...ION_TOPIC_ID=0

I went through the various stages (in Settings) and the iPhone connected. They also offer an automatic set-up called “Handykonfigurator” (Mobile configuration facility), which requires you to enter your Vodafone mobile number. However, I could not get this to accept the number, perhaps because I already have an old Vodafone number.

I use WIFI most of the time and have restricted the cellular data to the bare minimum (mainly Viewranger GPS); so far my credit is holding up well.

	(#2)
RN7 (Offline) Junior Member Amateur Member Posts: 10 Join Date: 25 May 2014 Country:	Vodafone (further) - 08-08-2014, 21:44 I had a problem with my (prepaid) Vodafone card in that it would not connect to the Internet although I could make phone calls and send SMS and i-Messages. When I tried to connect, I got a message (in German) along the lines that Internet usage had been restricted so that I didn’t get a nasty surprise. It gave a link that connected me to the Vodafone site and suggested various tariffs, none of which I wanted – indeed the whole point of getting a prepaid card was to avoid these. I went back to the shop but they were unable to help (although they used up 10€ of my credit trying to get through to the hotline!) They said that this had never happened before and I suspect that most people opt for an iPhone linked to the Vodafone network and that in these cases there is no restriction. Mine, however, was a direct purchase from Apple. The Vodafone help forum (https://forum.vodafone.de/), has a chat facility and I was directed to a section devoted to the iPhone5s (“So richten Sie Ihr Handy für das Internet ein” = “How to set up your mobile for the internet”). This can be found at: https://hilfe.vodafone.de/system/sel...ION_TOPIC_ID=0 I went through the various stages (in Settings) and the iPhone connected. They also offer an automatic set-up called “Handykonfigurator” (Mobile configuration facility), which requires you to enter your Vodafone mobile number. However, I could not get this to accept the number, perhaps because I already have an old Vodafone number. I use WIFI most of the time and have restricted the cellular data to the bare minimum (mainly Viewranger GPS); so far my credit is holding up well.