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JDekit · 20-05-2009, 02:50

FBlack 111:

I'm surprised you've had to change the method of initiating a call. We continue to revise the SIM software, however, that should not affect you, particularly given you're using the same handset. Please email me directly at jd@ekit-inc.com with your Passport phone number and we can do a diagnosis.

The SIM software for the dual IMSI does handle more handsets seamlessly. I'd think there is a much greater change of you being able to make calls directly. Please provide handset details in your email I can confirm. If you're are interested in a dual IMSI SIM please contact me directly and I will organsie it.

Thank you for your feedback on customer service. We invest a great deal in providing 24/7 customer service, and I'm glad to hear it's valued. I'll pass on your positive feedback to our team in CS, they'll appreciate it.

	(#19)
JDekit (Offline) DEALER Amateur Member Posts: 28 Join Date: 18 May 2009 Country:	20-05-2009, 02:50 FBlack 111: I'm surprised you've had to change the method of initiating a call. We continue to revise the SIM software, however, that should not affect you, particularly given you're using the same handset. Please email me directly at jd@ekit-inc.com with your Passport phone number and we can do a diagnosis. The SIM software for the dual IMSI does handle more handsets seamlessly. I'd think there is a much greater change of you being able to make calls directly. Please provide handset details in your email I can confirm. If you're are interested in a dual IMSI SIM please contact me directly and I will organsie it. Thank you for your feedback on customer service. We invest a great deal in providing 24/7 customer service, and I'm glad to hear it's valued. I'll pass on your positive feedback to our team in CS, they'll appreciate it.