PrePaidGSM.net Forum (Archived) - View Single Post

gaidal · 23-12-2009, 21:04

Seems like my other post was deleted, I'll summarize it.

Yes you bet it's a billing problem. They have charged me €6.2 so far for about 20 megabytes, and this is in 6 days. I didn't realize that charging in blocks makes every mail check count as 256 kb, and had my iPhone set to fetch every 15 minutes. Even so, I don't have more than maybe 400 blocks *at most*, which would be 100 mb, so why isn't it stopping at €5?
When my friend called them (since I don't speak Spanish) they were just trying to buy time, giving random reasons that made no sense ("you can't be charged more money than you buy for your card" - yeah I know it's prepaid) and saying for instance that "maybe it's better not to use it so much because it's not designed for that". In the end refused to do anything about the fact that I'm being charged too much.

In Sweden I can get 1gb at 7 Mbit for €15, including access to thousands of Wifi spots around Europe, or 500 mb or less for around €10, so I'm pretty disappointed with Spain. :P
Haven't found anything below €25 per month except this one.

	(#14)
gaidal (Offline) Junior Member Newbie Posts: 3 Join Date: 23 Dec 2009 Country:	23-12-2009, 21:04 Seems like my other post was deleted, I'll summarize it. Yes you bet it's a billing problem. They have charged me €6.2 so far for about 20 megabytes, and this is in 6 days. I didn't realize that charging in blocks makes every mail check count as 256 kb, and had my iPhone set to fetch every 15 minutes. Even so, I don't have more than maybe 400 blocks at most, which would be 100 mb, so why isn't it stopping at €5? When my friend called them (since I don't speak Spanish) they were just trying to buy time, giving random reasons that made no sense ("you can't be charged more money than you buy for your card" - yeah I know it's prepaid) and saying for instance that "maybe it's better not to use it so much because it's not designed for that". In the end refused to do anything about the fact that I'm being charged too much. In Sweden I can get 1gb at 7 Mbit for €15, including access to thousands of Wifi spots around Europe, or 500 mb or less for around €10, so I'm pretty disappointed with Spain. :P Haven't found anything below €25 per month except this one.