oh well... another person wrote me about the same problem
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QUOTE (email)</td></tr><tr><td id='QUOTE'>Andrea
Thanks so much for helping with my WIND sim. I have used it for the last few weeks and it's been great. Now I am about to go to Europe again and I need to recharge ............... guess what? Mondowind won't take my credit card again! This is the message that I get back:
Gentile XXX XXXX,
per mondowind on line h molto importante garantire la sicurezza degli acquisti dei suoi Clienti e per questo motivo eseguiamo con attenzione alcune operazioni preliminari di verifica.
Dal momento che per l ordine in oggetto tale verifica non h risultata completamente soddisfacente, per motivi di sicurezza l ordine che hai effettuato h stato annullato.
Cordiali saluti,
Servizio Clienti mondowind on line
So it seems to me that there is now a conflict between the registered address (yours) and the credit card?s billing address (XXXXX) that the security checks are throwing up.
I have sent an email to Wind but as I only have a few days before I leave and only a few until my month expires, I thought the easiest solution this time might be to send you some euro (plus a donation!) via paypal and get you to top up my account for me. Would that be possible? Then we can try to resolve the longer term issue with wind.
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so ticex I think that i can't help you by email
I can recharge for you but pay attention that PayPal has a extra-fee surchage