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sarunat · **Maxroam troubles -** 07-07-2009, 10:16

Hello. I also had troubles with Maxroam sim. No way to have call back, at least using Htc G1, Iphone and Samsung Omnia i900. I'll try with more "simple" phone. No data, too.

They - quickly - wrote me as follows, maybe could be usefull for someone, honestly i've not tryied yet...

-----

Please try the following steps to resolve the issue with making calls:

1. Send SMS to check BALANCE - Create a new message, in the body of the message type “Bal” send to “1966” – the system will respond after a few seconds with your account balance. If you have sufficient balance to make a call, please skip to (2.)

2. Remove the battery from the phone – wait 5 seconds, reinsert the battery and turn on the phone. The main screen should show "Roaming" with a network name above that. If this is correct, please continue to (3.). If the main screen shows Emergency only above the Roaming then you need to skip to (4.)

3. Dial *182*00+country code + area code + phone number# and press Send and wait a couple of seconds for the callback – after callback is received the system will connect you to the dialed party. If the phone displays call barred and NO callback is received, please continue to (4.)

4. Manually change network. If the main screen is showing “Emergency Only” Change the network you are using manually.

5. Check the callback setting on your phone which can usually be found by the following - main menu> tools. Ensure that it indicates "Callback OFF".

6. If all above actions have failed we would ask you to remove the SIM card and test it in another unlocked mobile phone as it may be a physical issue of communication between the phone and SIM card.

Please advise me of the results of these steps and the make and model of the phone you are using and where you are if you are still unable to make a call.

With regard to the data connection, please ensure that your settings are as follows:
APN: web.be
Username: web
Password: web

To send or receive emails you will need to enter SMTP details. Our SMTP-server is mail.internetmail.be

	(#119)
sarunat (Offline) Junior Member Amateur Member Posts: 17 Join Date: 20 Apr 2009 Country:	Maxroam troubles - 07-07-2009, 10:16 Hello. I also had troubles with Maxroam sim. No way to have call back, at least using Htc G1, Iphone and Samsung Omnia i900. I'll try with more "simple" phone. No data, too. They - quickly - wrote me as follows, maybe could be usefull for someone, honestly i've not tryied yet... ----- Please try the following steps to resolve the issue with making calls: 1. Send SMS to check BALANCE - Create a new message, in the body of the message type “Bal” send to “1966” – the system will respond after a few seconds with your account balance. If you have sufficient balance to make a call, please skip to (2.) 2. Remove the battery from the phone – wait 5 seconds, reinsert the battery and turn on the phone. The main screen should show "Roaming" with a network name above that. If this is correct, please continue to (3.). If the main screen shows Emergency only above the Roaming then you need to skip to (4.) 3. Dial 18200+country code + area code + phone number# and press Send and wait a couple of seconds for the callback – after callback is received the system will connect you to the dialed party. If the phone displays call barred and NO callback is received, please continue to (4.) 4. Manually change network. If the main screen is showing “Emergency Only” Change the network you are using manually. 5. Check the callback setting on your phone which can usually be found by the following - main menu> tools. Ensure that it indicates "Callback OFF". 6. If all above actions have failed we would ask you to remove the SIM card and test it in another unlocked mobile phone as it may be a physical issue of communication between the phone and SIM card. Please advise me of the results of these steps and the make and model of the phone you are using and where you are if you are still unable to make a call. With regard to the data connection, please ensure that your settings are as follows: APN: web.be Username: web Password: web To send or receive emails you will need to enter SMTP details. Our SMTP-server is mail.internetmail.be