spent the last 6 days here in p. V. Mexico. I experienced the same on both our prepaid sims. The credit just dissapeared slowly. Had to call CSR (thank god its a free call) when initial credit, balance and usage was not adding up. Had to get refunded 11 and 9 dollars respectively on the sims.
Quote:
Originally Posted by rfranzq
My cruise ship stopped at Ensenada Monday. Yes it does charge 25cents a minute. Now the wierd issue. When I did *777# for my balance it would send a message that the last transaction cost $3.00. I did that three times. When I got home I checked the online account info. It did not show the $3.00 charges. But adding the $9 and my usage and the current balance equals the $25 I put in at the start of the month. A call to customer service got me a credit for the $9. So if you happen to go to Mexico. Don't check your balance too often.
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Phones: Xiaomi Mi Mix 2, Samsung Galaxy A50, ASUS zenfone 3,
Sim cards: AT&T (Contract), 3 UK, Piranha Mobile